StudentShare
Contact Us
Sign In / Sign Up for FREE
Search
Go to advanced search...
Free

Employee Morale Problems - Essay Example

Cite this document
Summary
The paper "Employee Morale Problems" examines the that store faces a variety of challenges that must be resolved in order to ensure the profitability and longevity of the store. Managers have to be able to adapt to situations and find effective alternative solutions to resolve problems…
Download full paper File format: .doc, available for editing
GRAB THE BEST PAPER96.1% of users find it useful
Employee Morale Problems
Read Text Preview

Extract of sample "Employee Morale Problems"

? The store faces a variety of challenges that must be resolved in order to ensure the profitability and longevity of the store. In the business world managers have to be able to adapt to situations and find effective alternative solutions to resolve problems. The company is facing employee morale problems and a lack of internal communication among the staff. An inherent problem that is further hurting the relationship between the company and the employees is the fact that the staff is overworked. The managerial staff estimated that the company needed an additional five employees to run the operation. The current compensation system is not motivating the employees sufficiently. A lot of the employees lack experience and educational credentials. Half of the staff has been working for the store for less than six months and these workers are either high school or college students. The sales of the company are below the expectations of the parent company. It is imperative for the company to improve the communication between the managerial staff and the workers. This can be achieved through the implementation of feedback systems. A feedback system can be implemented by simply putting a suggestion box in a wall so that the employees can express themselves and provide ideas. A lot of times the best ideas are hidden in the minds of the blue collar workers. The firm has to immediately deal with the preparation of the staff. The company has too many unqualified employees working for the company. In an ideal situation all the employees of the company would hold at least bachelors degree. There are a lot of young employees working for the company that lack work experience. The retail industry has become extremely competitive. A way for the company to improve the motivation of its workers is by offering scholarships to the best performing employees. The scholarship award will be worth $5,000 per semester. Motivating the employees is critical towards resolving the employee morale problem. “High employee morale means that employees are happy, and this is reflective in the kind of work they produce” (Ehow). A way to improve the employee morale is by instituting a new compensation system. The new compensation system will include a wide variety of fringe benefits for the employees. Some of the fringe benefits the company can offer in its new compensation plan include extended vacations, health and dental plan, the availability of flexible time, free access to a gymnasium, and parental and maternal leave. It will also include a stock option plan and yearly bonuses to the employees. The store also has to improve the knowledge base of its workers. To achieve that goal the firm will use two strategies. The first strategy is to provide training and development to all its employees. Some of the topics that should be included in the training and development sessions include interpersonal skills, active listening, customer service, verbal and written communication skills, and leadership. To optimize the efficiency and costs of the training sessions the firm should use more than one method. The training can be given in-house by one of the managers or the firm could hire an outside consultant to provide the training. Another option for the company is to give the training and development through online lessons. The second strategy that the company will utilize to increase the knowledge base among its staff is by hiring five new employees. The minimum educational credential that the new employees will hold is a bachelor’s degree. All of the new employees must have a minimum of three years of working experience after graduation from college. The company will also implement a new system in which the workers will be empowered by delegating more responsibility to them. The leadership style that I would use to deal with the problems at the retail store is teamwork. The company will be broken down into five work teams. Each work team will be supervised by either an employee with five or more years of experience at the company or an employee that holds bachelor’s degree title. The use of team units will help improve both the communication and leadership skills of the workers. The employees will be excited to work in a new dynamic environment. The team leader of each group will be responsible for communicating with the upper management of the company. The team leaders and the managers of the firm will meet for two hours every Friday to discuss the progress of the project the team is working on. Despite the existence of team units the customer service the employees provide to the clients will stay the same. Employees are expected to treat customers cordially and in a manner that satisfies their needs. All the employees of the different teams will receive monthly mandatory training and development sessions. The team leaders are expected to complete twice as many monthly hours of training than the regular employees. To ensure that the company is operating in an efficient manner the firm will hire an outside consultant to provide an external audit of the firm. The results of the external audit will be given to the managerial staff of the company for further analysis. Based on the recommendation of the auditors the managers will implement actions plans to fix the deficiencies of the firm. A problem that the company faces that also must be resolved in the short term is the fact that the company is not generating sufficient income to meet the expectations of the parent company. This implies that if the firm’s keeps underperforming the store could be liquidated and closed down. A way for the store to improve its sales numbers is by adopting a better marketing plan. The firm has to use multiple marketing channels to advertise the firm. Increased exposure of the brand of the firm should improve the monthly sales numbers. Some of the marketing channels that the firm should utilize to market its products include radio, satellite radio, television, written press, internet, and cellular phones. Work Cited Page Ehow.com. 2012 “About Employee Morale” 9 December 2012. Read More
Cite this document
  • APA
  • MLA
  • CHICAGO
(“Anything Essay Example | Topics and Well Written Essays - 1000 words - 1”, n.d.)
Anything Essay Example | Topics and Well Written Essays - 1000 words - 1. Retrieved from https://studentshare.org/management/1464189-anything
(Anything Essay Example | Topics and Well Written Essays - 1000 Words - 1)
Anything Essay Example | Topics and Well Written Essays - 1000 Words - 1. https://studentshare.org/management/1464189-anything.
“Anything Essay Example | Topics and Well Written Essays - 1000 Words - 1”, n.d. https://studentshare.org/management/1464189-anything.
  • Cited: 0 times

CHECK THESE SAMPLES OF Employee Morale Problems

Classic Airlines

The firm is currently having major Employee Morale Problems as morale is as low as it has ever been.... It is important for the managers of companies facing morale problems to demonstrate strong leadership.... When employees have low morale they lose their motivation and as a consequence their performance and efficiency suffers.... The low morale of the employees is negatively impacting the customer service function of the enterprise....
8 Pages (2000 words) Essay

The problem of declining employee morale

The other notable problem is that employee morale was slowly beginning to decline due to disgruntlements over the changes in their working conditions.... The other notable problem is that employee morale was slowly beginning to decline due to disgruntlements over the changes in their working conditions.... The problem of declining employee morale was exacerbated by the merit performance system that was introduced by Howe in a bid to curb the problems currently bedevilling employee morale....
2 Pages (500 words) Assignment

Management and Organisational Behaviour

The advertising agency discussed in this report has had a difficult time in keeping employee morale high.... There is also an uneven distribution of work in the environment, and this can also hurt employee morale.... McClelland's Theory of Needs should also be considered by management, because these employees have a need for achievement and achievement would also help to increase employee morale.... This also hurts employee morale, and thus management needs to change their approach to group meetings (Employee Productivity Increases Morale, 1999)....
13 Pages (3250 words) Essay

Employer-Employee Relationship

It also involves administration, supervision, evaluation, performance, productivity, motivation, morale, and discipline.... It wins the loyalty of the employee and exponentially serves to rejuvenate the employees' morale.... The work "Employer-employee Relationship" discusses something special and unique about employer-employee relationship that is not seen in any other form of relationships as it impacts a whole lot of people from the household to the customer and society at large....
6 Pages (1500 words) Coursework

Extent and Impact of Staff Morale Problems

In PRNewswire news report, the Center of State and Local Government Excellence conducted an Extent and Impacts of Staff morale problems As a health care professional, a high morale in the health care organization I'm employed in is a very important factor to have a high quality of health care service.... hat are the causes of staff morale problems?... ?? On the other hand, Fink reported there was also an occurring problem internally in the organization that causes staff morale problems....
2 Pages (500 words) Essay

The Taking of the Correct Form of Action

2 Pages (500 words) Essay

Management and Organisational Behavior: Maintaining High Morale

The advertising agency discussed in this study has had a difficult time keeping employee morale high.... hellip; Several leadership approaches could be used to help increase employee morale in this situation.... Making sure employee morale is functioning properly is very important as far as the company's long term goals are concerned.... There is also an uneven distribution of work in the environment, and this can also hurt employee morale....
14 Pages (3500 words) Case Study

Employee Morale through Employee Surveys

The research “employee morale through Employee Surveys” aims to assess using an empirical research method how the employee surveys can be used as a means to improve employee morale in the manufacturing organizations.... hellip; The secondary research is conducted using a large number of books, journals and authentic websites and perusing them for topics on employee morale in the manufacturing sector, the causes of employee morale related problems, the use of employee surveys and the impact of employee survey on employee morale....
30 Pages (7500 words) Research Paper
sponsored ads
We use cookies to create the best experience for you. Keep on browsing if you are OK with that, or find out how to manage cookies.
Contact Us