The paper “ Fast Couriers Pty Ltd - Brand Image, Cost Reduction Programs, Information Gathering, and Reinforcements, Services with Added Value and Teamwork” is a meaningful example of a case study on business. Fast Couriers Pty Ltd is experiencing a lot of challenges ranging from poor management of human resources, low level of technology use and utilization, unstable standards of ensuring accountability, and some employees of the company lack motivation. In this report, opportunities and requirement for the following year get identified. If the company utilizes such measures to its fullest, it will realize some of its principal goals and objectives, if not all. The requirements for the company will focus on both technological, human resources, as well as the movement spectrum.
Such discussion aims at elevating the company to the desired level of its expansion, standards of service delivery, and the friendly environment for working conditions. The Fast Couriers Pty Ltd Company’ s management has been planning to expand the company. The Aspiration of the company has led to the need for the management to inquire about changes that would enable the business to meet its goals and objective.
Below are the discussed requirements for the Fast Couriers Pty Ltd Company. Requirements for the Fast Couriers Pty Ltd CompanyPositive Brand ImageThe company should ensure that its reputation in the business is positive. It includes following the legislature set to protect the environment and alleviating the community’ s problems such as unemployment among others (Mcnally and Speak 2011). Cost Reduction ProgramsThe company needs to ensure no capital gets rendered as waste. The management needs to put all efforts is to ensure that workers do not resist the management directives such as a change in the work plan or introducing updated technology.
Those that oppose the policies need to take responsibility for their actions. For instance, refusing to work as a single driver per vehicle when given an enhanced environment should not be tolerated. Information Gathering and ReinforcementsThe company needs to gather its information in the right way; it includes drivers proposed using digital gadgets and not the manual. Manually recording of information by drivers may be subjected to manipulation. The use of PDAs will ensure records of work are not biased, meaning that the evaluation of workers is rendered reliable as it will be used to generate unbiased feedback records. Services with Added ValueThe company should consider penetrating into the niche markets; customers have unique requirements that are not met by the rival companies.
A comprehensive portfolio of services should be used to get the persons to be loyal clients, given that the organization is focusing on individual customer needs. Teamwork BuildingThe management and drivers need to develop a collaborative working environment; such a measure ensures that the team members can develop trust together with open communication (Walters 2005). Promoting Personal DevelopmentThe organization needs to ensure there are well-designed programs to encourage the people to advance their levels of education through ensuring there are education Leaves among others. Promoting Educational ProgramsThese involved conducting workshops to provide workers are up to the technologies introduced into the company such as the PDA and the GPS systems.
Seminars should also be provided, especially for the purposes of consulting experts.