The paper 'Human Resource Management Competencies' is a great example of a Management Case Study. This management report starts at looking for ways in which conflict can be managed especially in organizations. Basing on the recent studies that show reduced conflict in an organization leads to better performance; there is the need for appropriate measures that have to be taken. To help us through the report, a case study has been given which will help us base our argument on the topic under discussion. In the discussion, the report is going to look at various approaches in which conflict can be managed and strategies used to handle conflict in the workplace.
Also in the discussion, there will be a report on ways in which conflict can be handled. With the help of theories put forward to discuss the conflict issues supported by the types of conflict, basing our argument on the case study, this can be a learning platform for organizations with frequent conflict situations. To make a summary of the report about to be given, recommendations will be put forward on how conflict can be settled amicably without any individual in the organization feeling oppressed.
In the recommendation part, strategies have been laid to ensure the organization's performance is high and personal respect is upheld in the organization. By the suggestions put forward, it is evident that there are easy ways in which conflict can be settled and the recommended strategies are: Do not shout at people when asking for their work. Ensure you use the first person while communicating Do not be aggressive in communication Ensure that you consider other employee’ s ideas in conflict management. Introduction There are many definitions put forward describing what conflict is and among them, conflict can be described as a situation in which the interests of an individual do not agree with other peoples interests hence lack of coordination in the tasks that they are doing.
Many are the times when conflict which is as an event of continuous disagreement is confused with the word dispute whereby dispute is a result of continuous conflict. Hulling and Xin (2008) suggest that conflicts mostly occur when one party perceives that their views are not respected by another party or other individuals.
At this point, conflict is seen to have two major ways: position or on interest and tasks. To resolve any kind of conflict, there is the need for negotiation which is a step taken by two parties or individuals to come to an agreement on how they can settle for the position and tasks in which they stand for with no party feeling oppressed. This, therefore, brings us to the topic of conflict management. In the business sector more and more business leaders are coming up with productive ways in which conflict can be resolved among the employees in the workplace.
By adopting skills that show respect for individual space and organizational culture, businesses are now minimizing cases of conflict and with this, there is high performance as proper modes of communication are being adopted.
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