Essays on Human Resource Challenges to Individual and Organizational Performance in a Multinational Company Literature review

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The paper “ Human Resource Challenges to Individual and Organizational Performance in a Multinational Company” is a thoughtful example of the literature review on human resources. Human Resource Managers in Multinationals are presented by a whole different set of challenges as compared to their counterparts in localized companies. Their organizations are large, more open to public scrutiny, and characteristically multicultural (Darling & Fogliosso, 2004). Here are some of the challenges. Workplace conflictsWorkplace conflict management is a common phenomenon especially in companies that have a multicultural workforce. The conflicts in the workplace are major concerns for human resource managers in today’ s workplace.

They lower the productivity of the employees who feel victimized in the conflicts and may result in unproductive counter-behaviors as a way of expressing dissatisfaction (Ayoko, Charmine & Hartel, 2003). The employees in an organization and a multinational for that matter are supposed to work as a team in order to deliver the best results in their activities. When there is a conflict then this cannot be achieved since there lack coherence and coordination. According to the research by Ayoko et al, (2003), Conflicts should be viewed as a communication barrier which reduces the efficiency that can be achieved when people coordinate their activities in the company (Darling & Fogliosso, 2004).

In light of this understanding it is therefore important that the human resource manager in a multi national be concerned about workplace conflict. The management should go a step further to put measures in place to deal with the conflicts in a professional manner that will be for the ultimate benefit of the company and to the individuals involved as well. According to Darling & Fogliosso, (2004), conflicts in the workplace are fueled by among other things; poor description of roles in the company such that roles overlap and nobody knows exactly what is expected of him; lack of a code of conduct to guide the behavior of all the employees in the company including the top management; diversity in the work place in terms of cultures, age, income, gender and religious beliefs can also be a source of conflict.

References

Anderson A.B, (4 April 2005) “Expatriate selection: good management or good luck?”, International Journal of Human Resource Management, Routledge

Ayoko.B.O, Callan.V.L, Hartel.C.J, (2003) “Workplace Conflict, Bullying, and Counterproductive Beahviors” International Journal of Organisational Analysis

Barak. M, (2010) Managing Diversity: Toward a Globally Inclusive Workplace, SAGE

Coca-Cola stewardship report (2011), “Cultural diversity in the workplace” accessed on [1-Nov-2012] from the Coca-Cola company official website http://www.thecoca-colacompany.com/citizenship/diversity.html

Darling .J .R, Foglioso . C, (2004) “Conflict management across cultural boundaries: a case analysis from a multinational bank”, European Business Review Vol.99

Dowling. P, Festing .M, Engle .A.D, (2008) International Human Resource Management: Managing People in a Multinational Context, Cengage Learning EMEA

Flanagan. J.R, (2006) Globalization and Labor Conditions: Working Conditions and Worker Rights in a Global Economy, Oxford University Press

Groschl .S, (2011) Diversity in the Workplace: Multi-Disciplinary and International Perspectives, Gower Publishing Ltd

Huo .Y.P, Huang .H.J, Napier .N.K, (2002) “Divergence or Convergence: a

Cross-National Comparison of Personnel Selection Practices” Vol 41, spring

Kim .H.Z, (2007) Managing Diversified workforce- Korean Multinationals, VDM Publishing

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