Essays on Major Leadership Crisis, Organizational Communication Assignment

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The paper "Major Leadership Crisis, Organizational Communication" is a good example of a management assignment.   Variations such as adding colour to a product’ s appearance can be time-consuming and could result in additional cost. Scope change, on the other hand, is one of the misdeeds of project managers, because if not carefully managed, can lead to complete shut-down of the entire project (Nibyiza, Shukla and Ndabaga, 2015). Jason would have from the inception of the project defined the scope clearly to the team members. A careful and continued monitoring ensure that no member deviates from the primary objective and in turn, this results in saving the time taken to implement the project.

Each change made should have received the full endorsement of the stakeholders, their participation ensures that their concerns are addressed adequately earlier enough (The Monitoring and Evaluation Handbook For Business Environment Reform, 2016). Having an understanding of the dynamics is key to manage project implementation, the manager should be able to determine the costs that the changes will add to the project, the necessity and general effects of the changes before approving. When dealing with many people in an organization, it is almost impossible to satisfy everyone.

A project manager needs to understand and appreciate this reality when executing his duties. Immediately we get this kind of agitation from team players, as a project, the first thing that is to remain calm. There is power in remaining calm against our biggest criticizers (Muenjohn, 2016). While calm an individual can control the hunger that may arise from the critics and open an avenue to critically analysis the raised issue. Then after the criticizer has completed raising his or her issue, respond by seeking affirmation of understanding what the opposing has said by repeating the statement he or she has said in your words while maintaining eye contact.

Open up both points of views and critically examine by interpreting both by providing reasons why you settled on your conclusions, the aim of all this is to set your critic in the state of confusion. Finally, you can move forward politely with your explanations but recognize the criticizer’ s view and let him know that you will try to analyse the possibility of his idea (West et al. , 2015). QUESTION 2 Malicious use of information is a serious ethical violation accusation that shouldn’ t underestimate.

Many companies have a code of conduct that restricts sharing of business information, JP Morgan Chase and Co (Dimon, 2016) is the best example of the company which take code of conduct seriously. When a client complains of the same, it will be reasonable enough to write to him an email highlighting facts and schedule to meet and communicate directly. Immediate communication will show a sense of responsibility and may cool down the anger of the client.

An email should not reflect that you are guilty of the offence, but you can start by apologizing first for the unfortunate circumstances. Let the customer understand that you are at disposal for any clarification and schedule a meeting. Meeting team members can be used to determine if they violated any code of conduct and if there is a breach the terms of engagement. You can seek legal advice during this time from your counsel and access the possible impacts of the violation if at all it exists.

When meeting the client, listen attentively to his concerns, and not that face to face communication is to let you learn more about how the situation has affected the client. If you are in the wrong, accept the responsibility and try to talk to your customer the possible solutions. If he is wrong and there is no evidence of a violation, be polite and tell him his situation is understandable and that you are open for any future discussion.

References

Change Factory. (2016). Information is an Asset - Change Factory. [online] Available at: http://www.changefactory.com.au/our-thinking/articles/information-asset/ [Accessed 9 Oct. 2016].

Coombs, W. (2014). Crisis Management and Communications (Updated September 2014) | Institute for Public Relations. [online] Institute for Public Relations. Available at: http://www.instituteforpr.org/crisis-management-communications/ [Accessed 9 Oct. 2016].

Jensen, M. (n.d.). Arbitrage, Information Theft, and the Mistaken Attack On Insider Trading. SSRN Electronic Journal.

Muenjohn, N. (2016). Organisational Leadership: Concepts, Cases and Research. [online] Research Gate. Available at: https://www.researchgate.net/publication/296674151_Organisational_Leadership_Concepts_Cases_and_Research [Accessed 9 Oct. 2016].

N, G. (2016). Why Is the Hierarchy of Authority Important in an Organization?. [online] Smallbusiness.chron.com. Available at: http://smallbusiness.chron.com/hierarchy-authority-important-organization-11899.html [Accessed 9 Oct. 2016].

Nibyiza, F., Shukla, J. and Ndabaga, E. (2015). Analysis of project scope change management as a tool for project success: case study of akazi kanoze projects (2011 -2014). 4th ed. [ebook] Nairobi: Jomo Kenyatta University of Agriculture and Technology, pp.29-41. Available at: http://www.ejbss.com/Data/Sites/1/vol4no03june2015/ejbss-1574-15-analysisofprojectscopechangemanagement.pdf [Accessed 9 Oct. 2016].

Npd-solutions.com. (2016). Team Leader Responsibilities. [online] Available at: http://www.npd-solutions.com/leader.html [Accessed 9 Oct. 2016].

The Monitoring and Evaluation Handbook For Business Environment Reform. (2016). 1st ed. [ebook] World Bank, pp.22-24. Available at: http://www.publicprivatedialogue.org/monitoring_and_evaluation/M&E%20Handbook%20July%2016%202008.pdf [Accessed 9 Oct. 2016].

West, M., Armit, K., Loewenthal, L., Eckert, R., West, T. and Lee, A. (2015). Leadership and Leadership Development in Health Care: The Evidence Base. 1st ed. [ebook] Manchester: Faculty of Management and Leadership, pp.17-23. Available at: http://www.kingsfund.org.uk/sites/files/kf/field/field_publication_file/leadership-leadership-development-health-care-feb-2015.pdf [Accessed 9 Oct. 2016].

Jensen, M. (n.d.). Arbitrage, Information Theft, and the Mistaken Attack On Insider Trading. SSRN Electronic Journal.

Yurieva, Т. (2014). Crisis Management and Project Approach. Effective crisis management, (5), p.74.

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