Analysis of Communication Process - Assignment Example

STUDENT NAME: INSTITUTIONAL AFFILIATION: DATE OF SUBMISSION: QUESTIONS 1. The environment is an important area that needs to be looked at when undertaking any set of communication. This is due to the direct manner in which it impacts to the content and the communication process. There are many environmental cues that affect the manner in which the communication process is carried out. The first cue that affects the level of communication is the room of the message. This is through such things as the size of the room. A large room may require one to shout or be loud enough to be audible to all. On the other hand, a small one needs one to only be audible and not shout. The setting of the venue is another environmental cue. This can be through the setting through a round table where people are all around one place or a setting where the speaker is at the front while the audience is at the back. Another cue is the dressing code of the audience. This can either be formal or informal dressing. Formal dressing means that the people should be addressed in a formal manner. The same case applies for informal dressing. This calls for an informal discussion or talk. 2. In a given communication process, both the speaker and the audience have their specific responsibilities that they should fully put to use. The speaker should be responsible to the audience to whom he is speaking to. The first responsibility in this case in by being well prepared. A speaker should only speak on the issues that he is well aware of and well versed with. This is in order to avoid the chances of giving misleading information and facts to the audience. Preparation before the talk is vital both to the speaker and to the audience. The speaker should also be responsible by being ethical in his speech. By being ethical, he should be considerate to the various groups of people. This should be through such things as speaking factual information and avoiding the giving of false details to the people. Misrepresentation should be avoided at all costs. On the part of the audience, they should be responsible by being attentive to the talk. This is through the limiting of the instances where they leave or mummer in the congregation. This should also be through answering the questions that are asked by the speaker. They should also be responsible by fully participating in the talk. Participation involves being lively and asking questions on the unclear points. 3. Language and though are interrelated components. This is because, we speak what we think is right. Our language in the real sense is influenced by the thoughts that we have about a certain situation in hand. Through this therefore, the inner voice within us is what influences how we think and react to a given situation. For example, one may be faced by a tough decision to make. The repercussions of the decision to be made can be either good or bad. The inner voice and thought of the outcome is what enables us to speak and talk that which we think is right and which the outcome will be to the better. Through this therefore, it is a fact that the language that is used in a given situation be it a soft slow or rough is formed and designed by the inner thoughts and feelings that are within an individual. We speak what we think. This is an assertion that has been assumed by scholars trying to investigate the relationship between thoughts and feelings with the language in a given situation. Through this therefore, the have come to the assertion and conclusion that thought is directly related to the language that is spoken. 4. Self-concept can be described as a sense of self and awareness of who you are. Through this, it is the manner with which we perceive ourselves and our inner abilities. It is through communication that we are able to express ourselves to the outer world. It is through this that we are able to tell the others in the world about ourselves or about our inner beliefs and abilities. Knowledge of language is an aid to the boosting and the building of our self-concept. This is because, with adequate knowledge of the language in use, one is able to express himself fully to the world at large. It is only with vast knowledge of language that we are able to tell the others about ourselves through such things as essays, reviews and biographies. People who do not have a vast knowledge of the language in use have a difficulty in expressing themselves. Through this, they slim and distinguish their self-concept. They therefore are not able to express themselves fully. People should therefore try to their level best to see to it that they build their knowledge of language so as to impact on their self-concept. Once they are able to fully express themselves to the world at large, they are fully able to build their inner potentials to the better. 5. In an article by the New York Times Magazine by John Brant dated 22nd June 2016, it brings out the best of the five-part structure as it is pointed out in the readings. This is in terms of the attention statement, the introduction, the body, the conclusion and the residual message. The article is titles, “The Marriage That Led to the Russian Tract Team’s Olympic Ban.” In this article, as the titles points out, it attracts attention to the readers as everyone is eager to know what marriage, which couple, why the ban and so on. In the introduction, it points out that the marriage was between the athlete and the anti-doping official. In the body, it speaks of how the process of doping took place and what were the hidden part. In the conclusion, it talks about the ban that was imposed on the country. The residual message is the action that is in store for the perpetrators of the doping menace. This therefore is a good example of the five part structure. The heading is an attention statement as it leaves people with an urge to know what is in the body. The same case applies to the closure where all the answers that the readers had within them are answered. The main points are sorted out categorically and the flow of events is categorical. 6. Doublespeak can be described as the use of words to disguise, obscure or change the meaning of a given situation. In is justifiable to use doublespeak when refereeing to situations where the portraying of the actual name would be rather common or it would stir up some emotions based on the previous use of the word. It is a tricky way of making a situation that is awful to appear less awful as it is in the real sense. A good example is as shown in the sentence below. The United States has put in place measures to address the needs of the senior citizens. The meaning of this sentence is that the government is addressing the needs of the old people. Referring to the elderly as old people would be in one way or another disrespectful. Therefore, the doublespeak for the names old people is senior citizens. Through this, they appear as if they are respected and accorded all due care as is required. Doublespeak in some situations makes people and situations to be easier to handle and address as compared to handling them as they are at the moment or instance that they are mentioned. It should therefore continue being in use. 7. In presentation by Julian Treasure on five ways to listen better, there are many things that he puts in place on his presentation that aid the communication process. This are in regards to the use of signposts. The signposts that ate in use are to begin with when he begins the presentation. This aids the people who are making notes to know the first point as to the presentation. He also goes ahead to arrange the work and presentation in points that can be numbered. The second m=point is also well distinguished from the first. In the presentation, he also put into full use the word to elaborate. This is on the points that he wants to talk more about. The third things that he has put into full use is the names to go back to a previous point. This has been on the points that had been stated earlier that have appeared again. In the concluding remarks, he uses the name, to conclude the presentation. He also has a recap for all the points that have been highlighted in the presentation. It is through this that he has been able to communicate effectively with the audience. This makes the presentation to be more lively and easy to understand. To the note takers, it is easy to take the notes and to know the main points, topics and subtopics. 8. In an article that was published on 13th April 2016, it left a lot to be desired by people like me who do not have vast knowledge of medicine and all the jargon involved. The article was titled, Study: almost half of Alzheimer's cases are due to hyperinsulinemia. In the article, there is the constant repetition of medical terms as I have noted and synonyms and acronyms for example, the A1C test that has been mentioned, amyloid-beta and many other similar words. This makes it hard for people who are interested to learn the progress that has been made in the medical industry and field. The writer has not in any way made it easy for the reader to understand the meanings of the words. This makes it hard for a person to understand what is meant. In the real sense it is impossible to even read and understand the full context of the writing. The writer in response to this should have created an appendix and explained the hard world to the readers of other fields to understand but that has not been done. This has made it totally difficult and unexciting to read the article al full and understanding what was trying to be brought forward. The title itself is hard to understand leave alone the body. 9. Self-concept can be described as a sense of self and awareness of who you are and who you are not. It is through this that it makes an individual to be distinguished from the other people. It is the internal self of a person that enables him to know the things that he can do and those that he cannot do. On my part, it is through self-concept and the understanding of it that I have been able to identify my strengths and weaknesses. This is in the undertaking of my duties and obligations. In my writing, there are some areas that I am good at and that I have passion in. this are the areas whereby I can write volumes and volumes without any strain.my self-concept has aided me to therefore concentrate on my strengths and know my weaknesses. Through knowing my weak areas, I am able to study and research on them so that I can improve to the better of my writing. This has borne fruits in that I have seen great improvements in the areas that I was previously faltering on. This has been to the better of my course. This is what I describe as my internal SWOT analysis where I am able to know my strengths and weaknesses. 10. A self-fulfilling prophesy is one whereby a person undertakes a course or field or line that favors him as with the conditions that are in line with it. This is where things automatically fall in place and this is to the benefit of a person. According to psychology, encouragement that is both verbal and non-verbal to students encourages them to perform better in their studies. This is despite and regardless of the skills or strengths in the given field of study. If a person is encouraged and motivated into a given discipline, the desire from within will foster him to do even better than is expected of him. The same case applies to attention. When a person is accorded special attention, he is most likely more capable of performing even better and to even live to and beyond the expectations that have been placed on him. This is to the better of the person and the institution. According to psychology, what is important is the attention and motivation and morale boosting that is placed on an individual. It will steer him and the organization to even greater levels in terms of the success that they will get from this. This will be to the better of both the organization and the individual. 11. Different people perceive different situations differently. Perception is described as the manner in which we perceive and see things. It is through perception that we are able to think at the outcomes of different occasions. It is also through perception that we are able to classify people or interests. Through the art of perception, we make meanings and conclusions that would be made differently by different people. This can impact greatly on our personal lives. Perception can be described, as a process that narrows the view of people causing them to make decisions which are not as accurate or reliable. There are several things that shape our perceptions. They include such things as past experiences. Since perceptions are attributes and generalizations that come from within, it is easy and possible to shape how we view things. This can be to the better of our relationships with others. Through changing our perceptions, we can be able to understand other people better than before. We can also be able to appreciate the efforts that are made by others. This can also make us to make more informed decisions as compared to before when we perceived the things differently. This can be to the better of our personal and societal values and good. 12. There are different listening styles that are employed by people. They all have benefits and misgivings that are associated with them. The listening styles are either people oriented, action oriented, time oriented or content oriented. People oriented style has several benefits that are attached with it. The benefits is that they are well attentive and concentrate on the speaker mainly. They also seek to know much more about the speaker which will aid in the fostering of the relationship between them. On the other hand, the drawbacks of this is that people will concentrate more on the speaker and rather than the message which is the important part of the talk. Action oriented listeners seek to know the main agenda that brings the speaker. They grasp the main part of the message which is a beneficial attribute. They however have a drawback that they fail to seek the main reasons behind or underlying the message. This makes them doers but they do not know the benefits of what they have done. Content oriented people are concerned with the message that is being portrayed. They are keen to the message and grasp the important and underlying factors. They however have the limitation that they do not focus on the speaker in a manner as to improve the relationship that exist between them. Time oriented listeners are concerned with the quick relaying of the item of discussion. They are focused on the saving of time. The limitation of this is that they are more into the message being relayed in time and not the understanding of the context behind the message or the personality of the speaker. 13. Psychological noise is one of the distractions to the relaying of a message. Some of the psychological noises that I have encountered include tight schedules, worries about money and biases in relation to the speaker of the content. Money has been a distraction to many people. This has been mainly due to poor planning of the resources. In a bid to eliminate the noise of money in my mind, I have sought to use a budget. In this, I pan for all my revenues and expenditures. This has made me to be able to sustain myself to the best levels possible with no worries as to the manner with which some things will be dealt with. Tight schedules and deadlines have also been distractions. I have sought to use plans and event scheduling in order to meet the schedules and the deadlines that have been placed on me. This has turned up to be to the best interest of my personal abilities. In the listening to a speaker, in order to eliminate any bias that might arise, I have researched about them in advance and I am able to know their personalities even before they address me. This eliminates bias fully. 14. The example that has been given is of a colloquial language. This is informal language. I would personally not use this language or text when addressing my lecturer despite the venue or means. The professor student relationship and communication should be as formal as possible. This is in show of respect that exists between me and my lecturer. Being my senior, my lecturer surpasses me not only academically but also in other areas. As a result of this, I should respect him and address him in the mist formal manner possible. While addressing him, I should use a humble tone and be submissive to the greatest levels possible. Following research and further reading, I have known that I should respect people that are above me and also below me. This is to foster relationships that exist. This has also been framed by the moral principles that I have been brought up on. 15. The audience in a given situation influences the use of certain language in the relaying of a speech. Some aspects of the audience that affects the choice of words include the age of the audience, the academic qualifications or level, the gender or the classification of the audience. For example, when addressing accountants, it cannot be wrong to use jargon and such words and IS to stand for the income statement, the SFP to stand for the statement of financial position. On the other hand, when addressing the doctors or other medical practitioners, medical argon can be used. While addressing young people and youth, the use of simple informal language which they can relate with is helpful for the development or rapport with them. On the other hand, while speaking with managers or senior consultants, you should use the most formal language and voice possible. When addressing people who have not had many academic qualifications, it is important to use less complicated vocabularies so that they can understand what is being talked about in the discussion. The audience therefore affect and determine the manner with which they will be addressed in a given talk. 16. The addressing of people from a different culture without creating or appearing to create any bias is a tricky affair. This is mostly so because any bias would affect the communication that would take place between them. Below is a sample sales letter to people from a culture that mainly deals with marine life and traditions. SALE! SALE! SALE! For the best fishing hooks, baits and spears. It also comes with a manual on the best way to use it and the best fish types to be used on. Try it for the best experience!! We also have a warranty for all the products that we sell. In the above sales letter, it convinces the fishermen that the best hooks and baits are available. This is to make them to buy them regardless of the fact that they have been made by people from a culture different from yours. Through the addressing of their special interests is a matter that has been taken into great consideration. This will be to the benefit of the talk and speech that will be rendered. 17. Below, is an example of a letter introducing a new courier service to a new client. Got an urgent delivery? Your goods stuck in traffic? You have no one to send to pick your deliveries? We are the answer! Flash Courier has come to your Rescue. We offer an around the clock courier services. Some of the items that we transport include electronics, gifts, shopping, parcels, documents and everything else you want to send! We offer courier services to all the corners of the country all in a single day! Wondering about the prices? We have the best prices in town. Fast, convenient, reliable, cheap courier services are just a call away! Try us now for a once in a lifetime experience and an urge for more of our services will be irresistible! Call us at ……………………….. Email………………………….. Website……………………… 18. Recent days have been characterized by an increase in the demand for goods and services to be delivered to people at home. This is mostly so due to the online purchases that have been on the rise. As such, there has cropped a demand for a courier service that will deliver the items that are bought by the people to their doorsteps. With respect to this, we seek to form a courier company that will create liaise between the sellers and the buyers. Some of the largest sellers that are notable include Woolworths, Apple, Amazon and StrawberryNet. They are the leading stores in their respective fields. They are all online stores and they are the perfect catch for the company. Through proper negotiations with them, they can be assigning the company the task to deliver the items that have been ordered online by the customers. If the charges for the courier will be cheaper than theirs, then they will surely go for us. It will also be crucial on the development of future and lasting relationships with them. This will be done if we take into consideration some of the issues that they have noted and pointed out. 19. There are instances when a longer resume is required. After the shortlisting of the prospective applicants to a certain post has been done, one requires to have a long resume to carry with them to the interview. The small details that had earlier been ignored can turn out to be the turning points for a person to land the dream job. In job applications, the resumes that are sent are usually smaller and less detailed. This is because the people who go through them do not have adequate time to go through them. This will be a different case however when the shortlisting has been done and only a few people are competing for the post and the additional skills are what are being looked at to separate them. In such a case, the longer resume will include such things as other certifications that have been received, voluntary and charity work done, internships that one has been to among other things. This will aid in the creating of depth and weight to the academic qualifications that had earlier been pointed out. This will therefore be to the better good of the applicants. 20. Speakers have a challenge when they are faced with a diverse audience. Diverse in this case may be the people from different ages, religions, races, job descriptions, academic levels or other fields of diversity. In this case, they lack many similar attributes. In this, there are several mechanisms that the speaker needs to employ that will aid him in the delivering of the speech effectively. The first thing that he should try his best to do is to know the different diversities present. This is where he acknowledges their presence and tries as much as possible to know about them. This is through engaging with them. When he involves them in the talk, then diversity will not remain as a major issue. He should try to know as much about them as reasonably possible. This is for him not to mention an area that will in one way or another hurt a group among them. He should also try as much as possible to be as general in his delivery as possible. When he gets overly specific, he may say one thing or another about a given group that will make it hard for him to recount his words. He should also try not to be inclined to any side. This is for example criticizing the Muslims or the Christians. He should not in any way create a comparison of one group with another as this can ruin the delivery of his speech. 21. In the conveying of any speech, it is important to consider the rhetorical situation. This is where you focus on the three main elements of the rhetorical situation from all the sides. The areas that are involved are the context, the audience and the main reason behind the purpose of the presentation. One may know the purpose of the presentation but fail to know how to address the groups in the audience. This is for example right content for the wrong people. He may also have the right audience and address them rightfully but with the wrong information. On the case of the context, one should relate the situation at hand with the matters that affect the audience directly. For example, you cannot address them in a manner that assumes or ignores their way of life, their academic levels or such other things. Context also applies in the environment where the speech or presentation is being undertaken from. Thus, it is important to at all situations consider the rhetorical situation. You may end up ruining the whole presentation by ignoring one of the three vital segments of the situation. Through taking them all into consideration, the presentation will be relayed in a manner that is acceptable and understood by all people. 22. People from different age groups have their different levels of understanding as to the matters around them. For example, people from the middle school have a liking for cartoons and superman stuff. As such, when addressing them about tattoos, they should be spoken to in content to things that they can relate to. There is no way you can talk about hard rock, pop music or footballers tattoos to children in the middle class. They simply cannot relate with them. As such, it is vital and important to address them in a manner that they can relate to. Such things as toys, dolls and remote cars are some of the things that they can understand when explained to them on that context. On the part of the college students, they have a liking for such things as music, movies, sports and love. The tattoos speech in this case would revolve therefore around that field and scope. There is no way also that you can talk about dolls or toy cars to college students. This would be simply demeaning to them. The audience and age determines how they will be addressed. They should therefore be addressed and illustrated for with things in their life which they can relate with. 23. In the preparation for a certain presentation, it is important to observe ethics. It is even mandatory to observe ethics. This is because all presentations have a firm ground when they are built and developed on an ethical basis. This is through such things as avoiding false information or information that has no foundation about its occurrence. The presenter should in all presentations focus on the interests of the audience and not necessarily is own interests. Tis would rather be selfish for him. Through addressing the interests of the audience, he will be able to speak with them and plead with them in terms of logic and rather not emotion. This is one area that many presenters have failed in. ethics stands for doing things in a manner that they are morally right and standing. The information that has been provided for the people should also have a basis of reference and citation. This is a part of ethics where accountability is required. Through this, the task and presentation that has been undertaken should reflect the best interest of the audience and all the parties. Therefore, as pointed out, the organization of a given presentation involves the putting into full use ethics at all levels. 24. One of my best speakers was the Late Dr. Myles Munroe. On a speech that he delivered on 31st March 2013, titled, The Power of Planning and Change, he pointed out several important things that still matter in my personal life. In the structure of the speech, he followed strictly the five structural elements. To begin with was the attention statement. The Power of Planning and Change, is a thing that many people seek to know about. It is also an attention catcher. In the introduction, he described and defined the two components, planning and change. In the body of the speech, he sought to show the interrelation that is present between the two of them. He even goes further ahead to give his own individual personal experiences. In the conclusion, he points out the benefits of planning and change in the life of a person. The residual message in this case is on how planning affects and influences the change in the lives of different people. Through this speech, he touches many people in the manner with which it is organized and presented. How he brings the relationship between the change and planning is an excellent way. He also shows several actors with which planning is powerful and advantageous to the lives of the people. 25. Mobile phones are one of the technologies that I have appreciated to data and which I believe fir the future will be the greatest innovation and invention of all time. The way that they have boosted the process of communication is a factor and attribute that has been beneficial to all. They have sought to bridge the gap and costs that were incurred in the communications in the past. They have added not only in communication by talking but also the aspect of maps, internet connectivity, music, text messaging and other many more benefits. This has been to the better of the world population at large. 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