Essays on Apple Inc Supply Chain and Competitive Advantages Case Study

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The paper "Apple Inc Supply Chain and Competitive Advantages" is a good example of a business case study. Apple Inc. has created a sustained competitive advantage owing to its capability to create highly differentiated products. The company is a good example of how to wins customers by differentiating products (Nielson, 2014). Although it prides on making easy-to-use and iconic products, Apple does not sell products that only select customers or attempt to make the lowest-priced products. The first MP3 player on the market was not the iPod as is popularly perceived.

Nevertheless, customers choose Apple’ s products because the company has invested in maintaining a high quality of the product (Gustin, 2012). It has been able to expand its supply chain while maintaining product quality and taking greater control over delivery time and quality management. Apple adopted a formalized list of expectations and created exclusivity agreements in exchange for volume guarantees from their suppliers. 1.1 Supply chain management as a source of competitive advantage In the volatile global market, a major source of competitive advantage to a firm is its supply chain management. The aggressive competition global market today emanates from the availability of huge capital, information and technology, business creativity and globalization.

Pearson (2015) argues that having a high market share in the global competitive market is not adequate to earn maximum profit, thus, forcing organizations to focus on their competitive capabilities. By developing relationships with suppliers, over time, the company rapidly scaled operations to customer demand for new and existing and products (Barney, 1991). With some product and processes patented by the company, it has been working with its  supply chain  partners in developing the new manufacturing processes (Hau, 2004).

Moreover, placing high volume pre-orders with suppliers shows that firm has good financing to ensure adequate  production capacity. This strategy has prevented competitors from copying their manufacturing resources. However, outsourcing has benefited Apple but on the other hand left it vulnerable to  disruptions in supply chain key links (Teece, 1997). The supply chain has been severely affected by changes in international trade agreements to natural disasters. Apple cannot ignore the criticism leveled against factories and warehouses of its suppliers over working conditions. The satisfaction of end-users or customers becomes the organization’ s ultimate goal.

Satisfying customers require inter-organizational linkage because they dominate the market (Barney, 1991). With available mass customization and lower price, customers want a high quality of service. Customer needs should be matched with the type of supply chain as shown in the figure below. (Source: Pearson, 2015, p. 22) Figure 1: Alignment model on the supply chain by Fisher This is possible when the chain of distributors and retailers wholesalers, suppliers are committed in the marketing system. Specifically, globalization and technology information system have prevailed on firms to compete for not just a country or region level but also at the global level (Pearson, 2015).

Supply chain system does not tolerate blind interest of profit-making among supplier. Kotler argues that despite their robustness, firms lack requisites for success and total resources as they globalize (Fornalczyk, 2010). Firms have recognized the necessity to partner with other organizations in a bid to have a complete supply chain that provides value. The most influential and intense changes are Information and communication technology (ICT) because they directly affect companies. Giant highly bureaucratic firms at the onset of modern computers and communications began to erode as their manual systems could not keep pace with new customer demands (Barney, 1991).

According to Blanchard (2010), an effective supply chain system, in the global market, has enabled the integration and cooperation of firms in production to distribution channels. Given that fast modern communication and information system connects all the parties, they enjoy competitive advantages based on market roles and customer satisfaction.


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