The paper "Managerial Problem Solving" Is a wonderful example of a Management Case Study. Organizations involve people interacting in one way or another, always with a common goal to attain. These interactions just like any other result in conflicts once in a while. This paper helps managers identify effective ways of solving problems by integrating Morgan G‘ s Metaphors. The first part of the paper explains the problem I encountered as a manager and the steps taken to understand the problem. The second and broad part of the paper explains the three metaphors as explained by Morgan in his book, Images of the organization.
These metaphors are Culture, political systems, and psychic prisons; they are broadly explained to provide a basic understanding of how they will be used in problem-solving and decision making. The last part explains their use in solving the problem I had at my organization. They are combined together in an attempt to maximize their benefits. Organizations need to form a corporate metaphor and use of clean language with which to identify it. For this to be effective, it’ s mandatory to create a personalized application for a symbolic model that changes the symbolic perception of an organization.
Symbolic modeling consists of three main components: modeling, metaphors, and clean language. To effectively complete this paper, our focus should be based on the metaphor component of symbolic modeling. Individuals and groups need to recognize the unconscious metaphors, hidden within the organization that shapes their thinking, guide their decision making, and narrow down their choices. BBM Corporation is a leading software company with 30% of women employees and 5% interracial employees. As a senior Human resource manager, I received a complaint from women and the minority employees of alleged harassment and discrimination from senior male employees.
Because of the sensitive nature of the case, I took the time to analyze the case and understand it further to review its credibility. Commonsense of the problem The obvious explanation of this problem is that the males use their power (political system metaphor) to dominate other employees, who have little or no powers, and some who are women. I sought other people’ s ideas on this issue and consulted the Chief Executive Officer who demanded that the accused employees’ employment be terminated.
This was an issue he could not be tolerated as it gave the organization a bad image. As much as the behavior was duly inappropriate, other managers suggested thorough investigations on the matter to avoid accusations that could not be founded. Skepticism and doubts Considering the company’ s culture, (culture metaphor), female employees are always treated as vulnerable by their male counterparts. I wondered if this could have been the situation, and that the accusing females only misjudged a rather common behavior. Realizing that things are not as simple as they may seem, I decided to do a thorough investigation concerning the matter.
Maybe this was a way of accusing employees to gain recognition in the organization. Self-reflection As a feminist, I realize that my biases would cloud my decisions and decide to involve my senior boss in the analysis of this problem. The organization’ s codes of conduct and the ethical requirements of my profession put me in check to ensure that I remained objective throughout the whole process and that my final decision reflected the best possible alternative, free of biases.
I do not have a negative attitude towards males; rather have a strong influence on women empowerment, including affirmative actions that raise the standards of women in the corporate arena. This is not to say that I was avoiding tunnel vision as I was open enough to consider all probabilities bit remain focussed on the main issue. I also took caution to put my past experiences as a junior woman employee aside and deal with the situation as it was at present.
Ian, B. (1994). Managerial problem solving: a cultural perspective. London: MCB UP
ltd, Northampton, UK.
Morgan,G. (2006). Images of Organisation. California: SAGE publications