Essays on Creating Enjoyable Experience in the Hospitality Industry Coursework

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The paper "Creating Enjoyable Experience in the Hospitality Industry " is a great example of management coursework.   This is a strategy done by the hospitality industry or an in-house guest by moving away from mere services and facilities to creating a meaningful event that customer/guests will encounter personally live through or undergo. These experiences are induced by what the guests see, hear, taste, smell, touch or perceive during the visit to the hospitality industry. In order to create an enjoyable experience, the following exceptional has to be applies The quality of food- beverages and food are perhaps the greatest indicators of quality that a customer can notice.

The quality of food is vital to the overall impression of the customer of the entire experience in the hospitality industry Quality atmosphere- when guests enter into a restaurant/ in-house guest, they should feel as though they are in a special place. This can be achieved through deliberate choice of lighting as to suit the choice to be portrayed to a guest. The choice of the volume of music also creates an enjoyable experience for the guests.

The restaurant should also be decorated with a unique or special theme. The room temperature should be maintained very comfortably and also hot spots from lights should be minimized as much as possible (Kusluvan, 2012). Memorable services-the services that guests experience immediately they enter into the restaurant till they are out are much better than the quality of the food itself. The customer’ s needs should precede that of restaurants that are to make sales. Sexualized labour Sexualized labour is a traditional norm of women in hosting hospitality industry who are willing to have sexual intercourse with visiting guests so as to offer the enjoyable experience, and exceed the satisfaction of the guest and also ensure the solidarity of the community. In contemporary society, the intention of hospitality was not only to expected to provide ease and comfort to visiting guests but also to facilitate hospitable relations between the house-hold males or husbands and the guests.

The honour of a woman depended on how she treated her guests i. e. like in the case of early modern England where hospitality at home was majorly concerned with such values like honour, generosity and status (Tim Knowles, 2010). In contemporary society, sexualized labour was depicted on how respectable women offered their hospitality and this was done through the following: Women would offer a bed to the guest upon his arrival and also a warm bath before he dines and also make the status of the stranger to that of the privileged guest.

In traditional societies, the relationship amongst men was mediated by exchanging women. This was done through various mediation processes, for instance, women would intercede to bring acceptance between the male guests and male host. Other ways in which women incorporated guests into a group included sexual relations i. e.

through exogamy. On the other hand, women were married to other groups so as to incorporate men from other clans into that of the woman. Furthermore, women who belonged to the hosting community were loaned on a temporary basis to the guest to engage in sexual relationships for the period of the stranger’ s stay (Woodside, 2008).

Reference

List

Griffin, R, 2008. Hospitality and Tourism. New Haven, CN: Yale University Press.

Kusluvan, S, 2012. Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry. Nova Publishers.

Laws, E, 2009. Improving Tourism and Hospitality Services. CABI.

Lynn Van der Wagen, C.D, 2008. Supervision and Leadership in Tourism and Hospitality. Manchester: Cengage Learning EMEA.

Marianna Sigala, E.C.U.G, 2012. Social Media in Travel, Tourism and Hospitality. London: Ashgate Publishing, Ltd.

McCabe, S, 2011. Marketing Communications in Tourism and Hospitality. London: Routledge.

Tim Knowles, D.D, 2010. The Globalization of Tourism and Hospitality. NY: Cancage.

Woodside, A.G, 2008. Advances in Culture, Tourism and Hospitality Research. Emerald Group Publishing.

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