Essays on Advice Taking and Decision-Making Case Study

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The paper "Advice Taking and Decision-Making" Is a great example of a Management Case Study. The purpose of this report is to discuss and show the outcome of the decision I made in my workplace which resulted in a recommendable performance of the organization. I have been an employee Trams Company and I am the chairman of the procurement oversight committee whose purpose is to assess and evaluate what to buy or make for the organization. This committee is responsible for accepting or rejecting the requisitions from each department concerning what to procure or make.

This committee approves or rejects the proposals of the made by the tendering or the purchasing committee. Tram Company for a long time now has been outsourcing the cleaning services for the organization instead of doing it internally. I proposed to this committee in which I am the chairman that we should do the organization cleaning internally instead of outsourcing the services. I went further and explained the need for not outsourcing the service and why we should it on our own. This report discusses the impacts of such a move and how it helps the organization to grow and save the outgoing financial resources when we have the potential to do the service by ourselves. The decision perspective The move to do the cleaning of the organization by ourselves was a great move and was supported by almost all the group members who said the decision will have a big impact on the organization.

From the past information about outsourcing the cleaning services, it was found out that a lot of financial resources are spent in hiring the services which could have been cut off if the organization could have done cleaning internally.

This decision came as a by the way because it had not been planned so but by the creative thinking of all the group members (Malakooti 2012). There were some talented and skilled employees in the organization that could do the cleaning job. Of course, this move was expected to be supported by top management or be opposed by the top leadership. In this regard, we as the committee focused on how to explain what will be the benefits of the decision and how it will cut down the resources spent in outsourcing the cleaning services (Malakooti 2012).

Back in our minds, we had somebody in the organization that had the experience of cleaning and therefore we can make use of him instead of outsourcing the services. To support our move, we will look at the past records about the cost of outsourcing the cleaning services and at the same time present a breakdown of what it will cost if we decide to do the cleaning by our own resources in the organization. Setting goals and objectives The committee members and I after through consultations came up with a set of goals and objectives of the decision through thinking creatively (Bonaccio & Dalal 2006) and how it should be conducted.

As a result of creative thinking, we came with some objectives which the decision will aim at. At some point in our discussions on how best we can accomplish this decision, we invited the skilled employee in our organization. We also consulted him on how we can achieve the goals using the available resources.

We the committee introduced the cleaning expert to our objectives of applying internal resources than outsourcing the cleaning services (Boinaccio & Dalal 2006). The main challenge of this decision was the time frame with which we were allocated to achieve this task. The contract with the cleaning organization was due to expire in three months time and by that time we could have put everything in place to do cleaning services internally. After some time we were able to purchase all the necessary equipment which could be used for cleaning services as prescribed by our expert.


Bonaccio, S. & Dalal, R. (2006). Advice taking and decision-making: An integrative literature review, and implications for the organizational sciences. Organizational behavior and human decision processes, Vol. 101, pp. 127–151. doi:10.1016/j.obhdp.2006.07.001

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group skills, 10th Ed, (pp. 264 – 317). Upper Saddle River, NJ: Pearson Education

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McKee, A. (2010). The Human Side of Planning: Decision making and critical thinking. In

Management: A focus on leaders, 1st Ed, (pp. 176 – 209). Sydney: Pearson Australia

Malakooti, B. (2012). Decision making process: typology, intelligence, and optimization

Journal of intelligent manufacturing, Vol. 23, pp. 733–746. Doi 10.1007/s10845-010-0424-1

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