The paper 'Lay Representations of Workplace Stress' is a good example of a Management Essay. Stress has emerged as one of the most sought topics in the Western Society as the changing work scenarios has affected people. Stress has entered the public domain and has created increasingly problematic situations to deal with it. Considering the manner in which different theoretical models have been developed has highlighted the need to find out a process through which stress-related factors can be controlled (Karasek & Theorell, 2010). Swan Care is a government-funded aged care facility.
As a service providing company, it is expected that Swan Care delivers quality services and fulfills the satisfaction of consumers are vital. Most workers in aged care facilities experience a high workload and shortness of staff, which are contributing to high-stress levels at work. The contributing factors that worsen the stress levels of Swan Care workers must be identified and analyzed. Different theoretical models will be adopted in order to understand the nature of stress that workers of Swan Care experience. Stress management strategies may be developed accordingly. Strategies to reduce stress levels will be formulated according to the stress factors and the nature of stress. Factors that lead to stress of Swan Care workers 1.
High workload and shortness of staff Workers at Aged care facilities commonly face similar problems and stress factors. The fore and utmost factor that contributes largely to raised stress levels would be the workload. Due to the aging population and recruitment issues of new workers, the number of aged care workers is reducing. This puts a lot of pressure on the existing workers with large workload and working overtime. It is even identified that Swan Care people are overburdened with work which thereby transforms into the risk of job security which leads to job strain (De Witte, 2009).
This is supported by the fact that the temporary negative impact has an effect on the mental health of employees which further increases and intensifies the degree of stress (Burchall, 2004). This brings forward the fact that job characteristics are not static and different factors influences and characterize changes based on perception, experience, and attitude of people leading to a varying degree of stress (Kasl, 2008). 2.
Low pay The employees at Swan Care facilities are not compensated according to the level of work undertaken by them which has increased the level of stress (Rick, Briner, Daniels, Perryman & Guppy, 2001). Employees despite carrying out the additional role of performing for the organization are not provided with proper compensation both with regard to basic salary and perks has impacted the degree of confidence and commitment level and led towards stress among the employees. Thus, the job requirement does not match with the remuneration that is given to them.
This requires that the method must be valid as well as reliable which requires that the job characteristics in Swan Care need to be evaluated correctly so correct remuneration is provided (Dewberry, 2004). 3. Working condition This at times leads towards the varying degree of stress which needs to be monitored so that better control can be exercised and an environment can be developed which will aim towards improving the working conditions. This will help to reduce the level of stress and help to generate positive results.
Barley, S.R. & Knight, D.B. (2002) Toward a cultural theory of stress complaints. Research in Organizational Behaviour, 14, 1-48
Burchell, B. (2004) The effects of labour market position, job security and unemployment on health. In Gallie, D., Marsh, C. & Volger, C. (Eds), Social change and the experience of unemployment. Oxford: Oxford University Press
De Witte, H. (2009) Job insecurity and psychological well-being: Review of the literature and exploration of some unresolved issues. European journal of Work and Organizational Psychology, 8, 155-177
Dewberry, C. (2004) Statistical methods for Organizational Research: Theory and Practice. New York: Routledge
Goldberger, L. & Breznitz, S. [eds] (2003) Handbook of Stress: Theoretical and Clinical Aspects. Maxwell Macmillan International. New York
Hemmingway, M.A. & Smith, C.S. (2009) Organizational climate and occupational stressors as predictors of withdrawal behaviours and injuries in nurses. Journal of Occupational and Organizational Psychology. 72, 285-299
Harkness, A.M.B., Long, B.C., Bermbach, N., Patterson, K., Jordan, S. & Kahn, H. (2005) Talking about work stress: Discourse analysis and implications for stress interventions. Work & Stress. April-June, 19(2) 121-136
Karasek, R.A. & Theorell, T. (2010) Healthy Work. New York: Basic Books
Kasl, S.V. (2008) Measuring job stressors and studying the health impact of the work environment: An epidemiologic commentary. Journal of Occupational Health Psychology. Vol. 3, No. 4, 390-401
Karasek, R.A., Brisson, C., Kawakami, N., Houtman, I., Bongers, P. & Amick, B. (2008) The Job Content Questionnaire (JCQ): An instrument for internationally comparative assessments of psychosocial job characteristics. Journal of Occupational Health Psychology, 3, 322-355
Kinman, G. & Jones, F. (2005) Lay representations of workplace stress: What do people really mean when they say they are stressed? Work & Stress, 19, 101-120Landsbergis, P.A., Schnall, P.L., Belkic, K.L., Baker, D., Swchartz, J. & Pickering, T.G. (2001) Work stressors and cardiovascular disease. Work, 17, 191-208
Lazarus, R.S. (2003) Coping theory and research: Past, present and future. Psychosomatic Medicine, 55, 234-247
Newton, T. (2005) Managing Stress: Emotion and Power at Work. London: Sage
Parker, S.K. (2003) Longitudinal effects of lean production on employee outcomes and the mediating role of work characteristics. Journal of Applied Psychology, 88, 620-634
Per Oystein Saksvik, K.N., Mikkelsen, A., Bohle, P. & Quinlan, M. (2000) An appraisal of key factors in the implementation of occupational stress interventions. Work & Stress, Vol. 14, No 3, 213-225
Perrewe, P.L. & Zellars, K.L. (2009) An examination of attributions and emotions in the transactional approach to the organizational stress process. Journal of Organizational Behaviour, 20, 739-752
Rick, J., Briner, R.B., Daniels, K., Perryman, S. & Guppy, A. (2001) A Critical Review of Psychosocial Hazard Measures. HSE Books, Sudbury
Smith, C.A. & Ellsworth, P.C. (2007) Patterns of appraisal and emotion related to taking an exam. March, Journal of Personality and Social Psychology, 52(3), 475-488
Van Maanen, J. & Barley, S. (2004) Occupational communities: Culture and control in organizations. Research in Organizational Behaviour, 6, 287-365