The paper “ Abu Dhabi Civil Defence and Business Continuity Plan Development” is a dramatic example of a business assignment. Calamities such as floods, hurricanes, volcanic eruptions, terrorism, and other major accidents can disrupt business activities such as services being delivered to the public. A process and a discipline (Watters, 2010, p. 9) Business Continuity Management exists to avoid disruptions that could lead to these difficulties and other losses. A BCP or Business Continuity Plan is being created by many organizations such as the fire and rescue services and other public organizations to minimize the impact of a disaster or crisis in their functioning and services. The Abu Dhabi Civil Defence is a public organization dealing with fire prevention, protection, health, and safety of the public, and like any other organization; it is vulnerable to business discontinuity and subsequent failure of normal services delivery.
For the purpose of creating a BCP plan, the following sections review the functions of Abu Dhabi Civil Defence as a public organization, its role in minimizing the impact of extreme emergencies, the political, social, and economic factors associate with their work, the influence of risk management in its operational activities, and the benefits of different quality management techniques in quality of their services. 2.
Review of Abu Dhabi Civil Defence2.1 The Role of Abu Dhabi Civil Defence“ Together. ..we preserve the country’ s achievements” (Supreme National Security Council-2nd Issue, 2012, p. 2). For NCEMA or, their role is to ensure the preservation of UAE citizen’ s lives, property, assets by minimizing the effects of emergencies and crises. The mission statement and vision are evidence of their commitment and never-ending quest to achieve security and stability in all circumstances (Supreme National Security Council-2nd Issue, 2012, p. 2-4).
According to “ wa Azamat Taware’ e” , a quarterly specialized magazine first published by NCEMA last May 2012, emergency and crisis management is a national effort where the UAE community (including Abu Dhabi) and all its components are consciously taking part in the process but it is their responsibility to improve UAE’ s stability through development of risk reduction programs, activities, and strategies (National Supreme Security Council-1st Issue, 2012, p. 7).
Abu Dhabi Government Portal, (2012), Abu Dhabi Civil Defence General Directorate, Portal, available online at http://adcd.gov.ae/en/
BS 25999-2, (2006), Business Continuity Management- Part 1: Code of Practice, British Standards, UK, p.1-50
Burtles J, (2007), Principles and Practice of Business Continuity: Tools and Techniques, Rohtstein Associates Inc, US
DelPo A, (2007), The Performance Appraisal Handbook: Legal & Practical Rules for Managers, Nolo Publishing, US
Fulmer K, (2004), Business Continuity Planning: A Step-By-Step Guide with Planning Forms, 3rd Edition, Rothstein Associates, US
GAO, (1999), the Year 2000 Computing Challenge: FBI Needs Complete Business Continuity Plans, US General Accounting Office, US
Gelinas U. & Dull R, (2009), Accounting Information Systems, Cengage Learning, US
Hawkey J, (2002), Exit Strategy Planning: “Growing Your Business for Sale or Succession, Gower Publishing, UK
Heng G, (2008), Managing Your Business Continuity Planning Project (Second Edition), BCM Institute, US
Karmakar A, (2012), Principles and Practices of Management and Business Communication, Pearson Education, India
Kosutic D, (2012), BS 25999-2 Implementation Checklist, available online at http://blog.iso27001standard.com/2010/11/16/bs-25999-2-implementation-checklist/
Pieper M. & Van der Veen, (2005), Introduction to ITIL, The Stationery Office, UK
Supreme National Security Council-1st Issue, (2012), National Emergency, Crisis, and Disaster Management Authority, Wa Azamat Taware’e – 1st Issue, May 2012, pp. 1-39
Supreme National Security Council-2nd Issue, (2012), National Emergency, Crisis, and Disaster Management Authority, Wa Azamat Taware’e – 2nd Issue, October 2012, pp. 1-40
Swansburg R, (1996), Management and Leadership for Nurse Managers, Jones & Bartlett, UK
Watters J, (2010), The Business Continuity Management Desk Reference, Jamie Watters Publishing, US