The paper 'The Ethical Dilemma, Utilitarianism Theory " is a good example of ethics coursework. The situation resulted in an ethical clash as my values didn’ t match with those present in the organization. This created total confusion in my mind and made me ponder whether the decision-making process in the organization was solely based on the upper management and they were forced to do things which they didn’ t find correct. This left before me with a few options which I could choose from. Firstly, I can look into the matter seriously and found out the actual reason for the fatalities.
I can then bring it forward to the customer and make them aware of the actual scenario. This will ensure that my values are not compromised and will also ensure that I fulfill my responsibilities. Secondly, I, on the other hand, can look forward towards leaving the organization and looking for some other jobs which match my values and are ethical. Thirdly, I can ignore the customer complaints and move forward as nothing has happened and continue with the same profession and leave my values and ethics behind.
This has created an ethical dilemma for me as to whether I should look for the actual reason and bring it to the notice of the customer or leave the job and look for some other job which matches my values and ethical requirements or continue without looking being ethical and keeping all my values and ethics behind. Different Theories The ethical dilemma which the situation presents when analyzed through different theories will help to gauge the manner in which the best decision could arrive. A look at the various situations from the egoism theory which suggests that the decision-maker should look towards selecting a decision which is made freely and helps one to pursue either their short term directives or long term directives (Crane & Matten, 2010).
The above situation for me was one where using the egoism theory would have ensured that I left the job. This was primarily based on the long term directives as remaining with the same job would clash with my ethical values. This would mean that I will heave to be unethical and listen to the terms of management.
Since, I look to rate my values and ethics very high looking into the long term perspective the best situation would have been to leave the job and look for some other job where my ethics and the ethical values of the organization matches (Enright & Subramanian, 2008). A look at the utilitarianism theory which suggests that decision taken should be such that it benefits a larger section of the society and the decisions taken helps to provide maximum satisfaction and happiness to maximum people in the society (Crane & Matten, 2010).
I can look into the matter seriously and found out the actual reason for the fatalities. I can then bring it forward to the customer and make them aware of the actual scenario. This will ensure that my values are not compromised and will also ensure that I fulfill my responsibilities. This will thereby ensure that the decision taken by me benefits a larger section of society as it will make the people aware about the actual scenario and in the future people dealing with the company can be aware of the situation and take steps accordingly (Slawomir, 2010).
This will also help to prevent similar incidents in the future and educate the people regarding the manner in which the company was working (Klein, 2001) and help to save a few lives in the future. This would also mean that the decision taken by me matches the utilitarianism theory which will ensure that the decision taken by me is fair. This will thereby help to ensure that the decision taken matches the ethical requirements and helps to ensure that the larger section of the society is looked after.
This will thereby help to make changes in the manner in which the business is working and will result in taking decision for the larger section of the society.
Crane, A. & Matten, D. 2010. Business ethics: managing corporate citizenship and sustainability in the age of globalization, 3rd edn, Oxford University Press, New York
Enright, M. & Subramanian, V. 2008. An organising framework for MNC typologies. Business & Economics, 47 (6), 147-153
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