The paper "Organizational Structure of C and C Grocery Stores" is a good example of a case study on management. C & C Grocery stores have problems stemming from an organizational perspective. A thorough analysis of the whole company was done as required from the onset. The organizational design of the company whose structure was put to the question was assessed with its inadequacies outlined. The weaknesses of the structure have been mentioned in detail in this paper and as such, the recommendations on the new format have been proposed. The reasons for restructuring as recommended have been explained from a professional point of view that if implemented C & C Grocery stores will reclaim its lost glory as of the leading distributor of groceries.
The chain of command that creates conflicts has seen changes made to it by removing some of the layers. The merits that such a structure brings to C & C are exclusively captured in this report. The recommendations herein are made after critical analysis, comparison, and from an expert point of interpretation. Introduction C & C Grocery stores were established in the mid-nineteenth century in Charlotte, North Carolina.
The company began as a family business owned by Cummins and Bob who were brothers. The company supplied meat and produce in plenty to its clients. The success of the company was associated with many factors. These factors were based on the Cummins’ charisma that centered on his personality. His business style of service to customers through informal was quickly adopted by the employees of the company (Daft 2009, p. 130). This was in addition to the best products that C & C Growers availed to the clients.
Good customer service together with high-quality products led to the immediate success of the firm. This was coupled with the company’ s location that was strategic, making it very accessible. It is through these qualities that the company’ s customer base kept growing rapidly. The company simplified these qualities into customer service and satisfaction and in the process attained profitability, expansion, and growth just the two brothers had desired and struggled to achieve. This growth brought in more profits and as a result, the company started expanding.
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