The paper "Morningstar Communications and Technologies" is a perfect example of a management case study. Morningstar Communications and Technologies (MCT) is a multinational organization, dealing in the manufacture and distribution of various small office equipment in more than seventy countries. India is one of the markets where MCT set up operations since the 1980s. However, production only began recently, thereby prompting the need for a managing director for the country’ s operations. At the moment, India’ s managing director, Mark Hopkins, has announced his resignation and plans are underway to identify a replacement. The management has nominated a committee to oversee the entire process, and they have nominated six candidates from the different organs of the organization.
The report outlines the legal and cultural considerations the committee must put in place to identify the right candidate. In addition, the six candidates have been discussed in detail, clearly outlining their strengths and weaknesses in line with the position at hand. These include work experience, educational background, personal attributes and social/ cultural backgrounds. Finally, the recommendations of the committee on the preferred candidate have been discussed and the reasons behind the preference.
In order to support the new managing director assume their new role effectively, the committee has also made recommendations for the management to consider. Introduction Morningstar Communications and Technologies (MCT) is a global manufacturer and distributor of diverse small office equipment. These include copying machines, paper shredders, laser printers and dictation units among others. While production is only done in nine states over the world, sales and distribution are reported to be in more than seventy states, an indication of product superiority. India is one of the countries where MCT has been selling and servicing its products since the 1980s, despite the fact that there lacked the presence of a production unit in the country.
At the onset, the products were introduced through the hiring of independent importers. The high sales volumes created the need for setting up own operations and this saw the opening of the first Indian sales office in New Delhi, in 1992. Since then, sales levels have grown tremendously alongside the Indian IT sector. The economic growth has been experienced through the entire Indian economy, with some seeing the country as being the globe’ s next big industrial power.
As a result, many multinationals have introduced operations, while the existing ones continue to increase their local productions. This has been done through a series of acquisitions and new investments. MCT, in line with this, started putting up a factory in India’ s Bengaluru for its production of entry-level to high-end laser printers beginning in 2012. The tens of skilled production workers shall report to the on-site factory director, who shall then report to MCT's U. S. headquarters on production and quality- control matters.
The US headquarters shall then report to MCT India's managing director in New Delhi on issues relating to accounts, labor relations, finance as well as logistics. In turn, the MCT India managing director finally reports to the US-based Asian Regional Office. Currently, the MCT India managing director seeks a replacement after an announcement by the current managing director, Mark Hopkins, of his wish to retire. This report shall discuss the key issues in the selection decision and the ultimate recommendations by the selection committee.
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