The paper 'Effective Management of Accord Hotel " is an outstanding example of a management case study. Training and development are crucial elements in ascertaining that the organization has effective management in place. Training and development are basically two different aspects. This is because training occurs in a specified amount of time while development is usually a continuous process. Both training and development entail improving the skills and knowledge of the management which further enhances their individual capabilities. 1.1.1 Areas of training and development that can be offered to the management Developing the Talents of the Management According to Deb, (2005), it is essential to develop talents that can continuously bring about a competitive advantage in the changing business environment.
The hotel industry is highly competitive as a result the Accord hotel requires talented managers who can come up with innovative ideas; that can assist the business in maintaining a competitive advantage. In order to develop the talents of the newly recruited managers one of the best strategies is the use of coaching. Patton and Pratt (2002) highlight that coaching is a mixture of training and feedback that is provided to employees whereby they can learn through doing things.
Coaching can be used in developing the talents of the management in areas such as strategic thinking, creativity, vision, decisiveness and motivation of others. As the managers continue to learn they will be able to improve their talents. 1.1.2 Training on Leadership Training on leadership is also a significant aspect based on the fact that not all people were born to be leaders. Managers need to get training on leadership in order for them to have the ability to influence employees positively towards attaining the goals of the organization.
According to Russell, (2012) leadership is a journey and not a destination. As a result training on leadership is a continuous process. However, there is a need to expose the management to a training process that will enable them to acquire the basic knowledge and skills of what it entails to be a leader. In order to undertake leadership training, a leadership workshop for the new managers is effective. The workshop will be useful in exposing the managers to the concept of leadership.
Furthermore, the workshop will also enable the managers to evaluate whether they can begin to qualify as leaders and also give them knowledge concerning the various types of leadership that are relevant to the context of the organization. 1.1.3 Training on People management Management involves getting things done through people (Wan, 2010). The hotel business is usually a very sensitive business whereby the performance of the employees is a key element in meeting the needs of the clients. It is therefore essential for the management to have skills and knowledge of getting things done through the employees.
Training on people management can be undertaken through coaching in terms of learning when doing. In addition, it is also essential to organize workshops for the management where they can acquire more skills that are required in managing people.
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