The paper “ Caribbean Bauxite Company Limited - Work Place Discrimination and Poor Communication, Workplace Behavior and Personality Styles” is a thrilling case study on human resources. This report reviews some of the issues affecting Caribbean Bauxite Company Limited. The report begins by assessing the main issues, their causes, and impacts on organizational performance. The report then examines the most effective intervention strategies that can be adopted to prevent these issues from negatively impacting on the business performance of the company. The main issues identified are poor workplace communication, workplace discrimination, and differences in personality styles and workplace behavior.
The report finds that workplace discrimination and poor communication can be counterproductive to organizational performance. In addition, the issues can harm good relationships between employees and lead to failure to achieve strategic business objectives. The report recommends that the management should engage employees in discussing issues affecting them and in finding solutions to these issues. The report further recommends that employees should be consistently encouraged to embrace behaviors and practices which promote the objectives of workplace collaboration and teamwork and avoid issues that cause rifts and divisions. Discussion of IssuesFrom the facts presented in the case, a number of issues are evident, and all these issues have a direct influence on the ability of the management to manage its human resources and coordinate important business functions.
The main issues are discussed below: Work Place DiscriminationWorkplace discrimination occurs when some employees are treated less favorably than others. This can occur on grounds of gender, racial origin, sexual orientation, nationality, and religious beliefs. Discrimination in the workplace is a negative factor that not only causes disharmony and lack of cooperation among employees but also kills employee motivation and morale.
This, in turn, impacts negatively on employee productivity and performance (Poncini, 2002). Employees who are subjected to persistent workplace discrimination are likely to lose interest in the duties of the company. This sends the morale of such employees into a downward spiral, which results in loss of productivity. In the case under consideration, Rennalls resigns because he feels members of his racial group are discriminated against by the company’ s management, the majority of which are of European origin. This shows that discrimination in the workplace can severely affect a company’ s business operations as it results in the loss of skilled and experienced workers.
The case also shows that the company limited itself by restricting the rapid advancement of non-European employees. According to Poncini (2002), there is a direct correlation between workplace discrimination and employment discrimination. In fact, employees are likely to relinquish their job positions when they feel they have been wronged by discriminatory practices. This explains why Rennalls reacts angrily to what he considers discriminatory remarks by Baker and opts to resign, despite the fact that he was about to be promoted to a senior position within the company (De Mooij, 2000). Workplace discrimination is a serious problem that business managers have to contend with, with more subtle and new forms emerging, (Trentham & Laurie, 1998).
Sending the slightest discriminatory signal to employees can effectively kill their morale and productivity. The biggest negative effect that results from discrimination in workplaces is the poor working atmosphere that it creates. The workplaces of modern business organizations are increasingly diverse and multi-cultural.
As such, an instance of discrimination demoralizes not only the victim but also a significant number of other employees who associate with the victim’ s group. This can easily lead to a culture of mistrust, resentment, suspicion, and rivalry among employees. All of these factors harm workplace relationships, especially teamwork and the free flow of information (Zaidman, 2001).