The paper "Bruce Tuckerman and Meredith Belbin Teamwork" is an outstanding example of a management case study. Xerox is a global company that sells document technology equipment’ s and also sells other business services in line with documentation. Over the years, the company reputation has been growing making it a global brand. Xerox has relied on innovation due to the diversity embraced in its line of work these has steered the company grew over the years. However, Xerox has also faced some challenges in the course of its operation, especially on teamwork. This has hindered Xerox growth and development; below is a critical analysis of the company teamwork challenges drawing theoretical framework offered by Belbin (1981) and Tuchman’ s (1965) approaches (Schaubroeck, Lam and Cha 2007). Introduction The success of Xerox has been attributed to the company’ s tightly-knit workforce that has ensured easy management for the company’ s leadership.
This has enabled delegation of work to be easier for the company while it also eases supervision. However sometimes back Xerox and Fuji formed an alliance which consolidated the company’ s existing copier technology and solid- ink system in the creation of a quality copier machine.
This came with a high prospectus for the company making more sales and also development however this alliance was faced with major problems with lack of teamwork being the most significant one. Despite the fact that this alliance was seen as a possible “ constellation” internal rivalry proved to be a huge blow to the company’ s smooth operation. Workforce forms these two different companies which formed this alliance are claimed to constantly be at loggerheads due to negative competition within the two organizations. This was also a huge blow to the earlier created relationship and unity between the companies which also led to the reduction in productivity in the production of the new product (by Gareth Bell 2013). Body Teamwork is a fundamental factor in any company or organization since it defines the relationship between the organizational workforces in focusing on the company goals.
Teamwork determines the productivity of the company with the workforce coming together in work-sharing and allocation of roles. In this case study, it can be claimed that both Xerox and Fuji did not understand the important creation of company policies that spells out how teamwork is going to be carried out within the company.
Instead, the companies focused on the end goal which was a more improved product that would definitely take the market by storm. These two companies ignored the fundamentals of teamwork which has been emphasized by both Bruce Tuckerman and Meredith Belbin through the creation of a more detailed approach to workplace teamwork. Meredith Belbin is a professional psychologist who has contributed a lot in regards to workplace teamwork.
Dr. Bruce Tuckerman, on the other hand, created the now popularly used Tuckerman’ s model which is widely known for its effectiveness in team building. Bruce Tuckerman in his psychological analysis of human behaviour in line with company teamwork claims that there are two common features in any company or organization's workforce; this includes the task activity and group structure. Tuckerman further claims that it is from these two features that the workforce evolves into different teams through four common stages (Rickards and Moger 2000). The first phase according to Tuckerman is the orientation testing phase which Tuckerman insists is a period that is characterised by a faced by a degree of conflict.
However, he claims that these conflicts will resolve themselves in the next phase which embraces cohesiveness and socialisation. The next phase according to Tuckerman entails role rotation in the workplace (Gold 2005).