Essays on Stakeholder Issues and the Salvation Army Case Study

Download full paperFile format: .doc, available for editing

The paper "Stakeholder Issues and the Salvation Army " Is a great example of a Management Case Study. The Salvation Army can be considered as a not-for-profit organization with a global presence due to its wider reach in around 109 countries and conversion in almost 175 languages. The organization is not only a Christian mission but also provides community services as per the need of the region (Murdoch 1996). The organization is full of diversity due to its wide presence and therefore, it is essential to conduct stakeholder analysis and create a strategic vision for the organization for its future success.

Although the Salvation Army has its base in Christianity it aims to work with all other faiths in the world as well. Thus, it is important to understand how the organization perceives other faiths and manage the stakeholders from different faiths (Drane 1994). Therefore, in this case, study, the various stakeholder issues that the organization may face are discussed in detail. The study of the Salvation Army’ s organizational structure would also provide insight into the working of the organization. Therefore, this case study would also focus on how the Salvation Army should organize itself in terms of governance and strategic vision.

Further, this paper would critically discuss the strategic choices that are pertinent to the strategic positioning of the Salvation Army. Stakeholder issues and the Salvation Army The Salvation Army has both internal and external stakeholders. Some of the internal stakeholders of the Salvation Army include the General, the High Council, Commissioners, Uniformed and non-uniformed officers, retired members, religious congregations, and families of the staff and officials. The external stakeholders have the governments of various countries, educational, social and health organizations, funding agencies, recipients of services, aid agencies, military organizations, regulatory bodies, and other governmental organizations.

Some of the other stakeholders are organizations of other faith, gambling, and alcohol industries (Murdoch 1996). As the Salvation Army has its branches throughout the world, it is imperative for the organization to create an environment of collaboration between its stakeholders. However, due to this very nature of diverse stakeholders, the organization may face various issues as well (Booth 2006). Internal stakeholder issues and solutions The organization is known for paying only modest salaries to its officers.

In fact, Commissioner Alex Hughes was paid £ 10,258 in 2002, which was only around 15 percent of what most chief executives of other charitable organizations are paid (Murdock 2008). This might raise concerns in the future for hiring the best talents in the market. Most officers might prefer to work with other established organizations that give competitive salaries rather than joining the Salvation Army (Finney 2000). Therefore, the organization should take proactive actions and revise its pay scale. It should at least try to match its salary packages as per the existing market scenario (Wilson 2006). The organization is also facing the issue of decline in membership and aging of its existing members, whiles the demand for its services is increasing by the day.

Further, the organization is not able to connect with the youth of today, which is also contributing towards losing its appeal with the younger generation (Harris 2005).

Reference

:

Baron, S. 1999, “Street youth and substance abuse: The role of background, street lifestyle, and economic factors”, Youth and Society, Vol. 31, No. 1, 3‑32.

Booth, C. M. 2004, “The Salvation Army in Relation to the Church and State and Other Addresses”, Kessinger Publishing.

Booth, W. 2006, "Generalisations," The Officer, 50.

Booth, W. 2008, “Social Service in the Salvation Army”, BiblioBazaar, LLC.

Borg, M. J. 2003, “The Heart of Christianity: Rediscovering a Life of Faith”, 1st ed, San Francisco: HarperSanFrancisco.

Cairns, P. 2006, "Postmodernism: Positive, Negative or Neutral?" In Postmodernism and the Salvation Army, edited by Leanne Ruthven, Melbourne: The Salvation Army.

Clark, J. 1991, “Democratizing development: the role of voluntary organizations”, Kumarian Press.

Daft, R. L. 2009, “Organization Theory and Design”, Cengage Learning.

Danto, E. A. 2009, “A New Sort of ‘Salvation Army’”: Historical Perspectives on the Confluence of Psychoanalysis and Social Work”, Clinical Social Work Journal, Vol. 37, No. 1, 67-76.

Drane, J. W. 1994, "Salvation and Cultural Change," In Windows on Salvation, edited by Donald English, London: Darton, Longmann & Todd, 194.

Edwards, M. 2009, “Civil Society”, Cambridge, UK: Polity Press.

Finney, J. 2000, “Fading Splendour?: A New Model of Renewal,” London: Darton, Longman and Todd Ltd.

Haggard, H. R. 2007, “Regeneration Being an Account of the Social Work of the Salvation Army in Great Britain”, Read Books.

Harris, G. 2005, "What Draws People to Us?" The Officer, 50.

Hodge, D. R. 2007, “Social justice and people of faith: A transnational perspective”, Social Work, Vol. 52, No. 2, 139-148.

Hulme, D. and Edwards, M. 1997, “NGOs, states and donors: too close for comfort?”, St. Martin's Press in association with Save the Children.

Kizza, J. M. 2010, “Ethical and Social Issues in the Information Age”, London: Springer.

Miller, F. P., Vandome, A. F. and McBrewster, J. 2009, “The Salvation Army”, VDM Publishing House Ltd.

Murdoch, N. H. 1996, “Origins of the Salvation Army”, Knoxville: Univ. of Tennessee Press.

Murdock, A. 2008, “Belief in action: The Salvation Army, a global not-for-profit organisation,” In Exploring Corporate Strategy, edited by Gerry Johnson, Kevan Scholes and Richard Whittington, Pearson Education Limited, 717-724.

Smidt, C. E. 2003, “Religion as social capital: producing the common good”, Baylor University Press.

Stillman, G. B. 2007, “Global standard NGOs: essential elements of good practice”, Grant B. Stillman.

Wilson, D. 2006, "Salvation, Not Recovery," The Officer, 50.

Winston, D. H. 2000, “Red-Hot and Righteous: The Urban Religion of the Salvation Army”, New York: Harvard University Press.

Wolf-Branigin, M. 2009, “The Emergence of Formalized Salvation Army Addictions Treatment”, Journal of Religion & Spirituality in Social Work: Social Thought, Vol. 28, Issue 3, 328 – 338.

Download full paperFile format: .doc, available for editing
Contact Us