The paper "Competitive Advantage of the Best Buy" is a perfect example of a business case study. Best buy is a company that deals with providing customers with electronic pieces of equipment. There are many uses of electronic equipment in our day to day life and, therefore, there is a need to develop strategies that will result in full utilization of this equipment without causing any harm. It is clear that these equipment help us to run the day to day lives by enabling technology to be well embraced.
In the processes of ensuring an adequate supply of electronics to customers, the company, therefore, has been able to attain the best attribute towards customer service which has been rated the best. In this case, the company ensures customer service by providing a safe environment for electronics. The company, therefore, fights against electronic waste by making sure that there is no waste in the process of distributing and use of electronics. They have created an awareness that leads to the use of electronics in the safest way to avoid pollution and causing hazards to the environment. The history of best buy dates back to the times where the use of electronics was very minimal and, therefore, it emerged as the best retail distributor in the United States.
The company is best known for its quality customer service provision and, therefore, it has managed to gain a competitive strategy through its strive for being the best retail, distributor and also the fact that it fights against environmental pollution caused by electronic waste that could be lethal to the environment and the people surrounding the united states. Ethical issues and corporate responsibility of Best Buy Company The ethical issues and corporate responsibilities define the process which a business should go through in order to ensure they meet the business ethics that are required for any company.
The ethical issues in the company will always revolve around the internal and external environment of the company. The internal environment defines how the company will ensure there are ethics and conducts to be followed by the employees and all the strategies to achieve their goals.
“From coast to coast, more people recycle their Electronics with Best Buy than any other Retailer.” April 14,2011,http://www.bby.com
Best Buy, Annual Sustainability report Fiscal 2010.
Dahl, J. (2009). Responsibility, Ethics and legitimacy of corporations. Copenhagen Business school.
Fraedrich, J. (2014). Business ethics: Ethical Decision Making $ Cases. Cengage Learning.
Griseri, P. (2010). Business Ethics and Corporate social responsibility. South Western Cengage learning.
Grossman, E. (2007). High tech trash: Digital Devices, Hidden toxics and human health. Island Press.
Johnson, B. (2013). Zero waste home: The ultimate guide to simplifying your life by recyclign waste. Simon and Schuster.
Johri, R. (2008). E-Waste: implications, regulations and management in India. TERI press.
Kahhat, R. (2012). Electronic waste management: from waste to resource. Routledge.
Leon, S. (2013). Sustainability in Supply chain management casebook. Cengage learning.
Mark, S. (2011). Corporate social Responsibility: An Ethical Approach. Broadview press.
Peter, D. (2013). Eco- Business: A big- brand takeover of sustainability. MIT press.
Puttliz, K. (2004). Handbook of lead - free solder technology for Microelectronic Assemblies. CRC Press.
Sims, R. (2003). Ethics and Corporate social Responsibility. Greenwood publishing group.
sperry, L. (2007). Dictionary of ethical and legal terms and issues: the essential. Routledge.
Stephenson, J. (2006). Electronic waste: Strengthening the role of the federal Government. John wiley & sons.
Zang, K. (2011). Recycling of Electronic Waste II: Proceedings of the second Symposium. Cengage learning.