The paper "Innovation Management and Strategies" is a wonderful example of a Management Assignment. Ahmed Fahour is the present Chief Executive Officer of the Australian Post which is a public organization operating the mail services. Mr. Fahour was appointed the Chief Executive Officer of the Australian post at a time when the company was facing a financial crisis as a result of the advancement in communication technology. The advancement that results in the embracement of the internet mail services contributed to the loss of business for the physical mail service provider. Kate Frost is the CEO of YWCA NSW that she joined after a successful career at the Citi bank.
Chris Murray is an entrepreneur and director of the Neon Group Company. Question One Ahmed Fahour Fahour’ s success in transforming the Australian Post is highly attributed to his values as a manger such as a discipline, the spirit, coping with change, and learning. Discipline: discipline is the core value of most of the successful managers. Throughout his career from National Australian Bank to the current position at Australia Post, Fahour has expressed a lot of discipline in terms of handling customers and his seniors.
For example, at an Australia Post, Fahour insists on solving a customer’ s issue within twenty-four hours. This discipline in service provision is highly needed especially for a company undergoing a transformation as the Australia Post (Tom, 2013, 13). The Spirit: When Fahour joined the Australia post, he got the information from various employees regarding their opinions on the operations of the company. Moreover, Fahour has been able to establish an effective team at the Australia Post as well as eliminating individuals reluctant to change.
The manager is highly spirited to transform the corporation and has ensured this by enhancing the team spirit (Tom, 2013, 15). Coping with Change: Fahour as the Chief Executive Officer of the Australia Post has been able to initiate various programs geared towards changing the corporation into a more digitalized institution. He has been able to introduce a digital mailbox as well as take advantage of the ever-growing online marketing and transactions which mainly depend on the parcel services for delivery purposes (Tom, 2013, 13). Learning: Fahour attributes his success to his experience with the CEO of NAB whom he quotes on several occasions during the interview. Kate Frost Motivation: Frost is highly motivated by the daily changes she observes on her clients.
The decision to move from the highly profitable banking industry to the non-profit organization portrays the high motivation level that enables Frost in her daily activities at YWCA NSW. Learning: Frost appreciates the contribution of mentorship in her activities at YWCA NSW. She compares her experience at the Citi bank with the current organization and claims that mentorships play a great role in enhancing her management of a non-profit agency.
She further attributes her success in managing YWCA NSW to the management discussions they organize with other women CEOs. She argues that one can learn the management endeavors from fellow Chief Executive Offers and can get ideas on how to handle various issues at the organization (Richard, 2010, 31). Commitment: working for a non-profit organization requires much commitment since there no major profits or incomes involved. The employees of such organizations are paid from the charities given by profitable organizations and individuals.
Frost admits that she surely misses the great banking industry but prefers to commit to running the affairs of her present organization.
Afuah, A. 2003. Innovation management: strategies, implementation and profits.
A Whetten, D., & S Cameron, K. 2011. Developing management skills.
Demuijnck, G. 2014. Universal Values and Virtues in Management Versus Cross-Cultural Moral Relativism: An Educational Strategy to Clear the Ground for Business Ethics. Journal of Business Ethics, 1-19.
Hamel, G., & Breen, B, 2013. The future of management. Harvard Business Press.
Jondle Ph.D., D., Maines, T. D., Rovang Burke, M., & Young Ph.D., P. 2013. Modern Risk Management: Managing risk through the ethical business culture model. The European Financial Review.
Josie Gagliano., 2011. Working in the Industry you are passionate about is the lot of too few; Chris Murray of Creative House the Neon Group is one. In the Picture, pp.29-30.
Kim, T. H., Lee, J. N., Chun, J. U., & Benbasat, I., 2014. Understanding the effect of knowledge management strategies on knowledge management performance: A contingency perspective. Information & Management, 51(4), 398-416.
Kacker, M., Dant, R. P., Emerson, J., & Coughlan, A. T., 2013. How Firm Strategies Impact Size of Partner-Based Retail Networks: Evidence from Franchising. Journal of Small Business Management, Forthcoming.
Richard Jones, 2010. Non-Profit Steward: There is a time when a manager who moved across to the not-for-profit sector would be asked the question “what went wrong?” Not anymore. Pp. 30-32.
Tom Skotnicki., 2013. When Australia Post was facing its greatest challenge, it turned to a man who would deliver: Winning Post, Pp.13-15.
Wirtz, P. H., Thomas, L., Domes, G., Penedo, F. J., Ehlert, U., & Nussbeck, F. W, 2013. Psychoendocrine validation of a short measure for assessment of perceived stress management skills in different non-clinical populations. Psychoneuroendocrinology, 38(4), pp.572-586.