Role of Employee Motivation in Service Organizations - Case Study Example

However, many scholars are of the view that job satisfaction leads to employee motivation.... This implies that for organizations to ensure job satisfaction for their employees, they must improve their working conditions and provide the employees with the resources necessary for the performance of their jobs.... It also implies that the organizations must constantly improve their employee's ability to perform their work through training geared towards imparting skills on the employees (Gechman and Wiener, 2006)....

It is very important for the management to recognize the human resource in the organization, the importance of knowledge management, and the importance of motivation and reward systems in the organization.... Some of these issues are hiring, compensation, management of the employee's performances, development of the organization, wellness of the employees, the motivation of the employees, training, administration communication, and the employees' benefits among others....

… The paper “Why Is the role of Human  Resource Critical in the Success of an Organization?... The paper “Why Is the role of Human  Resource Critical in the Success of an Organization?... trategic human resource practiceDespite the importance of the human resource to an organization, incoherence, and inconsistency has diminished the relevance of human resource in many organizations.... Human resources are thus the most important asset that an organization has because of the critical role that the collective human resource does....

The essay also identifies some of the setbacks that can be witnessed as a result of the overdependence of this method to provide motivation to the workforce.... One of the content theories that support this kind of approach is Maslow's hierarchy of needs theory which underscores the need for human motivation and outlines these needs in a hierarchy (Martin 2011, p.... The important point to note here is the need to keep the workforce satisfied with their working environment before proceeding to offer small tokens to appreciate or recognize the individual effort exemplified by a particular employee....

Those in charge of the management organizations are not only responsible for the affairs of the employee (Marrow, 2005 p.... As the manager according to the case is entrusted with communicating organizations ideas, goals, vision, and objectives to the clients, the manager is also responsible for implementing and maintaining the system and rules regarding the employee's retention, promotion, as well as dismissal.... Thus, at all levels leaders are given the mandate of becoming spokesmen/women of their organizations....

Theoretical frameworks Labor process theory Labor process theory is the Marxist theory concerning work in organizations that are under capitalism.... nbsp;The company needs new critical tools as the relationships among the employees and motivation to need to be improved.... nbsp;The company needs new critical tools as the relationships among the employees and motivation to need to be improved.... It is the environments determine the motivation to work and productivity of the laborer (Thompson and Smith, 2010)....

The role of the administration manager is to manage the day to day operations of the firm and to create a more corporate environment.... She decided to hire an administration manager, a customer service marketing manager and a workflow scheduling manager to oversee the running of the business.... The customer service marketing manager is tasked with engaging with prospective clients and gaining new business.... Once the employees are not satisfied and are not working as a team with their same level colleagues and their seniors, the ultimate result is a decline in the quality of service offered to clients....