The paper "Walmart - the Future Is Sustainability" is a perfect example of a business case study. Walmart, started in 1962 by Sam Walton, is a representation of the American business. With more than 2 million employees, Walmart serves more than 2 million customers weekly. Sam Walton, a shrewd businessman, believes in customer satisfaction, hard work, and persistence. He has strict ethical rules that ensured the clients are satisfactorily served. Walmart offers the cheapest and high-quality products to clients whenever it enters a residence. Being the world’ s biggest public corporation has been attributed to it as it saves its customers more than $287 billion annually, about $970 per customer.
It was named the most admirable company in 2003 and 2004 by the fortune. The first Walmart store was located in Rogers, Arkansas and within a span of 40 years Walmart roes a small discount store to being the world’ s largest public corporation. With this kind of service, Walmart has kicked its competitors off the market. With most companies suing Walmart for predatory pricing. However, Walmart in its defense insists that its purpose is to provide quality, low-cost products to customers.
Walmart works hand in hand with its suppliers to ensure that it achieves its everyday low prices. However, time and again Walmart has faced a large number of allegations of unethical behavior. It decided not to have an ethical program because it could follow Walton’ s ethics. Many issues have come up due to this concept. This has not stood in the way of being the largest corporation in the world. It has gone the extra mile to regain its reputation. Ethical allegations against Walmart This utilitarian theory states that overall happiness for all parties in an organization is the most important factor.
Successful businesses rely on customer satisfaction, good relation with workers and other stakeholders. The situations at Walmart may turn out to be messy, according to this theory if not controlled.
ReferencesFerrell, O., Fraedrich, J., & Ferrell, L. (2013). Business ethics: Ethical decision making and cases (9th ed.). Mason, OH: South-Western.