Essays on Managing Crisis: Challenges and Complexities Report

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The paper "Managing Crisis: Challenges and Complexities" is a great example of a report on management. Today’ s business world requires a well thought out plan and process to deal with an unexpected crisis. Critical factors that come into play with the background of crisis management are the reputation and brand of the company and the trust and loyalty of stakeholders. The other option of course is to be prepared with proper procedures and protocols in place so that positive action can be taken in response to some of the crises such as the ones mentioned above.

There are many different approaches to crisis management depending on the business and size of the business. However, whichever approach is chosen should have a team of selected management and or professionals that are trained in the following: • the analysis and assessment of threats • the development and implementation of alternative responses • the orderly communication of information and decisions to those involved • coordinating the return to normal operations once the threat or crisis has concluded (Lockwood, 2005). Training on the above will help businesses focus on skills rather than on emotions that are involved when reacting to situations that demand spontaneous decisions made under stress or duress.

Through an effective crisis, management planning organizations can better prepare for unpredictable events that may cause irreparable damages. Regardless of the size of the organization, HR leaders today play a strategic role in ensuring organizations are aware of crises, and a plan of action is developed to help minimize the effects of the disruptions. HR leaders must work in concert with company directors and more than ever is communication vital so that a consistent message is shared by all within the organizations. Probably one of the most important factors of why crisis or conflict is the importance of the study is due to the need for conflict for growth.

This reminds me of going through hardship and being told “ we grow from our experiences” or “ the hard times make you a stronger person. ” However, conflict tends to be feared and avoided by management mostly due to the unknown. Or simply because they don’ t know how to deal with it, however when conflict is not dealt with it is as bad as an illness that is never cured.

Eventually, your body collapses.

References

Flowers, Stephen (1996), "Software failure: management failure", Chichester: John Wiley and Sons, 1996.

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Turner B (1994), Causes of Disaster: Sloppy Management, British Journal of Management, 215-219

Shrivastava P.et al (1988) Understanding Industrial Crises, Journal of Management Studies, Vol 25, no.4, 285-303

Sells B (1994), What Asbestos Taught Me About Managing Risk, Harvard Business Review, March/April, 76-90

Greening D & R Johnson (1996) Do Managers and Strategies Matter? A Study in Crisis, Journal of Management Studies, Vol 33, No. 1, 25-51.

Hynes T & P Prasad (1997) Patterns of Mock Bureaucracy in Mining Disasters : An Analysis of the Westray Coal Mine Explosion, Journal of Management Studies, Vol 34, No.4, 601-623

Karl E. Weick & Kathleen M. Sutcliffe (2001). Managing the Unexpected (1st ed.). San Francisco, CA: Jossey-Bass.

Kuklan, H. “Managing Crisis: Challenges and Complexities,” SAM Advanced Management Journal Fall 1986.

Hartwick (2003). Classic Leadership Cases. Oneonta, NY: The Hartwick Humanities in Management Institute.

N. Lockwood (2005). “Crisis Management in today’s business environment. HR ‘s Strategic role,” HR Magazine Dec. 2005: Pertinent Information. Pilgrim. Conflict- an Essential Ingredient for Growth.

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