The paper "Knowledge Management System Design, Nonaka’ s Seci Model " is a good example of a management case study. Knowledge management system refers to a computerized system that supports the making, storage and distribution of information. This system has an information repository as a central part that is structured well and makes use of various search tools that are easy to use and very effective (Maier 2004, 18). People make use of them to get the answers to their questions. This paper presents the design of a knowledge management system for the commonwealth organization in the case study dealt with in assignment 1.
The system is designed to manage knowledge within the organization so that the problems identified in information management can be rectified (Knight and Howes 2012, 89). The knowledge problem in the case study analyzed in assignment 1 was the failure of the senior manager and other people involved in the recruitment to diffuse out knowledge to the right people at the right time. The senior manager failed to inform or consult the other managers about recruitment. This error made them uncooperative because their needs were not considered.
The contracted company also failed to inform the applicants of the requirements of the recruitment and the outcomes of the recruitment in terms of whether they had been selected for the various positions or not (Maier 2004, 29). Most applicants applied without prior knowledge of what they were applying for. In the future the Commonwealth Government. Agency is supposed to operate differently. In case of such recruitment, the senior manager should consult intensively with the other managers concerning the type of people they require in the various departments.
This will ensure that the right people having the right knowledge and skills are recruited hence the success of the process. The organization will also have to ensure that whoever is given the responsibility of conducting the recruitment process avails all relevant information to the applicants so that they can know what they are applying for and the progress of the whole process. The knowledge management system when designed will help the company to manage its knowledge resources well. Employees will be able to access shared knowledge very well and therefore be in a position to understand what responsibilities they have.
Problems will easily be solved very fast and with the inclusion of new ideas. New employees will, therefore, be very efficient because they can get the information they need in time. Output for the organization will be maximized and the goals of the organization will be achieved in time and people will be encouraged to become more innovative. The goal of the knowledge management system is to enable the organization to be more effective in carrying out its fundamental processes.
Knowledge management, therefore, will act as a way of improving the production output of the organization hence making it better. The objectives of the system include creating a knowledge repository, improving on the knowledge assets, enhancing the knowledge environment and managing knowledge as an asset. A diagram showing a knowledge management system (Maier 2004, 25) The knowledge that needs to be managed Any kind of information in the custody of the organization could be seen to be knowledge. Knowledge can be termed as the state of the Commonwealth government agency being made aware by the government of the need to conduct the recruitment exercise.
The organization received knowledge about the responsibility of carrying out the implementation of the policy. The senior manager of the commonwealth government agency received knowledge from the government. Knowledge can also be seen in the transfer of information from the senior manager, to the print media than to the other managers. The state of the contracted company to be made aware of the contract was also knowledge. This was knowledge being passed to the company from the senior manager.
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