The paper “ Operations Management in Production and Manufacturing – Production Planning, Mass Customization, Quality, and Production Control” is a forceful example of coursework on management. Operations management is a management field concerned with designing, supervising and controlling the production process, as well as redesigning operations of the business in its process of manufacturing goods and services. It entails the responsibility of guaranteeing efficient and effective business operations in terms of making use of available resources. Similarly, it capitalizes on as few resources as possible to minimize the costs of operation while meeting the customer needs.
It deals with the management of the process that converts inputs (energy, materials and labour) into outputs (services and/or goods). Therefore, operations management is an area involved in managing and directing technical or physical functions of a business, as well as the organizational functions, especially those are connected with production, development and manufacturing. In general, programs on operations management incorporate principles of manufacturing, systems of production, general management, industrial labour relations, equipment maintenance management, supervision of skilled trades, production control, strategic manufacturing policies, cost control, systems analysis and material planning (Shim & Siegel, 1999). Operations management in productionThe development process of a product in a business can be complicated and lengthy.
For instance, the PowerSki Jetboard took Bob Montgomery and his crew duration of sixteen years to develop it, and these comprised thousands of changes in its design. However, the design of the PowerSki Jetboard was worth the efforts as it is a luxurious, engine-propelled private watercraft that serves as a high-performance surfboard, as well as competition wakeboard. The Jetboard was welcomed with admirations, and it won the award of the “ Best Invention of the Year” in the Times Magazine.
News on the Jetboard spread all over the world and was published in several business and technology magazines. Similarly, it featured in several movies, numerous TV shows, as well as on YouTube. Therefore, as in the case of PowerSki Jetboard, every business, whether in manufacturing or the service sector, must strive to produce high-quality goods or services that meet customer requirements. Hence, for a business to compete favourably with other firms in the same industry, it needs to convert its resources that include labour, information and materials into services or goods in the most efficient manner.
Therefore, the top-most level manager in charge of the transformational process is referred to as the operations manager. Thus, the task of the operations management is comprised of all the processes concerned with the conversion of inputs into outputs. Similarly, the operations management is responsible for planning, controlling and organizing systems that are involved in the production of goods and services (Collier & Evans, 2010). Hence, in simple terms, the operations manager is responsible for the management of processes that entail the conversion of raw materials into finished goods. Operations management in manufacturingAs in the case of PowerSki, all producers aim at meeting a common goal: the transformation of business resources into finished products.
Therefore, to meet this objective in the contemporary business world, manufacturers need to continually endeavour to enhance operational efficiency. They need to direct the business’ production process with quality as the focal point in order to minimize on the costs of labour and materials, as well as striving to eliminate or reduce costs which do not have any impact on the final good (Shim & Siegel, 1999).
Therefore, the operations manager is involved in the decision-making process so as to attain organizational goals. Hence, the functions of the operations management can be categorized as follows;