The paper "The Roles and Responsibilities of Top Middle and First-Line Managers" is a great example of a Management Case Study. Deloitte Company is the Australian partnership of Deloitte Touche Tohmatsu and its subsidiaries. It is one of the leading professional services firms in Australia which offers audit, consulting, tax and financial advisory services to over 6000 people found in 16 offices across country. The expertise that spans the company’ s industry sectors includes automotive, financial services, technology, media and telecommunications, consumer business and government services. The mission of Deloitte Touche Tohmatsu Limited is to establish and explore the new opportunities related to large changes not included on the senior management agenda but important to the company.
It has a vision to be the leading and inspiring company to work with particularly for its clients, people and community. The main principles driving its culture continuously grow and improve, empower and trust, play to win by thinking globally, talk straight and recruit and retain competent people. The company focuses on the creation of value and growth, a direction that has positioned it as an employer and driver of choice for enhancing innovative human resources initiatives.
Deloitte is also dedicated to enabling its clients and their own people to excel. From its commitment to growth, people and client service, the company decided to expand its client base as well as maintain its workforce intact throughout downtown. Therefore, Deloitte continues to position itself for sustainable performance by expanding its business through acquisitions and venturing in new products and services. For detailed information, the company’ s website can be visited at www. deloitte. com. au. Deloitte Touche Tohmatsu Limited’ s business has to a very large extent aligned employee behaviors with its stated company values and direction.
The company aims to instill in its people a deep sense of individual responsibility to ensure that they demonstrate the required ethical business practices throughout their accomplishments. Specifically, Deloitte’ s employees adhere to its Code of Ethical Conduct that clearly reflects the company’ s commitment to its clients. Furthermore, the Codes entrenches a deep sense of individual responsibility in its people by reminding them of the significance of certain skills to ethical decision-making. Deloitte ensures ethical conduct by providing every new employee with a copy of its Code of Ethical Conduct and promotes e-learning on ethics (Deloitte Touche Tohmatsu Limited, 2005). To a large extent, Deloitte promotes a distributed leadership because its individuals and work teams accept their responsibilities for operational decision-making and performance improvement.
From the company’ s reports, it can be noted that good corporate citizenship is applied in everything that employees accomplish at Deloitte. The company’ s responsible business strategy clearly reflects all its aspects of operations in terms of client service, supply chain as well as employee relations.
Basically, Deloitte’ s responsible business program focuses on four major aspects the people agenda (its people and regulators), community and social agenda (its suppliers, people, and local communities), green agenda (its people, suppliers, government and market), quality and risk agenda (its people, clients, regulators, government and market). The company is to a large extent involved in the integration of efforts through its Innovation Zone program that is structured to encourage individuals with viable ideas Deloitte (Touche Tohmatsu Limited, 2007).