Essays on E-business Case Study

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03/05/2012Answer to 1st QuestionThe Apple’s philosophy regarding honesty, confidentiality, respect and compliance as the main pillars that lead to a successful company are founded on the evident proof of the company’s success. First, the company’s honesty is well marked by its consistency in producing high products that perfectly match the company’s persistent claim. The company has maintained that its products are of top and exceptional quality. The reality in this is that its customer base has retained its aggressiveness in purchasing the company’s products. Ordinarily, no one would go for a poor quality at any cost.

The end effect is the company’s efforts to maintain the honesty culture by continued quality services and products. The company’s respect to its key stakeholders is well portrayed by the well explained interaction between the company and its workers, competitors, consumers and the environment. The mere initiation of the workers transit program is a big concern and respect to humanity. Offering the customers with products that correctly satisfy their needs while initiating programs that ensure environment is kept healthy reveals that company is sensitive and active in the current consumer demands and environment sustainability respectively.

This continued respect receives a reciprocating applause marked by the maintained trust in the company by the consumers (Lenz, Zimmermann & Heitmann 2002). The latter motivates the company such that the principle urge is to do better and better in fear that any hitch in this respect would lead to the loss trust from the maintained and stiff consumer base. The company’s confidentiality policy has hitherto protected the company from the possible drain of vital information. This means that the competitors are there but their products do not at all match the quality of those of Apple’s.

This privacy has helped the company maintain production of unique products and thus exceptional popularity. The ethics of the workers that definitely consist of conviction that confidentiality is the best policy has not at all been freely granted. The response has been treating the workers well. This has been through motivational programs such as provision of free transport service to the employees, interacting with the employees on one on one basis and emphasizing on teamwork especially during marketing of the company’s products. The company’s well displayed response to the various complains from the consumers and the competitors and its response to issues concerning the environment show the company’s heightened compliance.

This indicates high levels of accountability and guided ethical base. The company is said to have opened an online one on one forum where complains can be posted and various questions concerning the company can be asked. This transparency corridor subjects the company to a difficult but reasonable task of proving the said words by reality on the ground to maintain ethical balance.

This spices up a force concoction that leads to performing to the best by the workers. The compliance policy has lead the company to refuse offers of various potential suppliers by maintain that the supplier must agree to and strictly follow the compliance agreement that set conditions by which the suppliers must abide. The philosophy of maintaining compliance thus serves to control misconduct in the company’s entire scope of practice.

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