The paper "Transmission Model of Communication" is a perfect example of a business assignment. Communication is much more than mere speaking as the interaction between the speakers should bring out certain meanings through words or actions. Communication is highly considered and restricted to word and language but in reality, it includes body language, actions and perception that the message is able to create in the mind of the listener. In a similar manner, the process of communication is not only dependent on the sender but also depends on the manner the receiver depicts the message.
If the message is not interpreted in the same manner as the receiver intends to send then the basic aim and objective of communication is defeated. This thereby makes communication a process that determines the manner in which the different expressions are interpreted. A flaw in communication can damage the intent or purpose of communication and might fetch a result which is not as per the desired intention. Effective communication is thereby essential in every facet of life like personal, professional and social. It can be seen from a situation that I encountered.
My superior had requested me to carry out a survey to identify the manner in which employees are satisfied but I misinterpreted the communication and as a result looked at examining the manner in which employee’ s workplace had a role in the satisfaction of employees (Imahori & Lanigan, 2002). This resulted in a completely wrong interpretation of the communication process and as a result, the work which was carried out was wrong and incomplete. This highlighted that having an incomplete form of communication where the sender and the receiver don’ t connote the message in the same form results in wrong understanding and could result in wastage of resources, time, effort and money. The communication process thereby needs to include sender, message, encoding, receiver, decoding and feedback so that the complete message is correctly passed and interpreted.
To ensure that the communication process is clear and complete different models and theories have been developed which are aimed towards improving the effectiveness of communication.
Imahori, T. & Lanigan, M. (2002). Relational model of intercultural communication competence. International Journal of Intercultural Relations, 13 (3), 269-286
Mehrabian, A. and Susan, R. (2007). Inference of attitudes from nonverbal communication in two channels, Journal of Consulting Psychology 31:248-252
William, B. & Stella, T. (2001). Culture & Interpersonal Communication. Canadian Journal of Communication, 16 (1), 35-38
Wood, J. T. (2002). Interpersonal Communication: Everyday Encounters. Wadsworth/Thomson Learning