Transmission Model of Communication - Assignment Example

Task One Communication is much more than mere speaking as the interaction between the speakers should bring out certain meanings through words or actions. Communication is highly considered and restricted to word and language but in reality it includes body language, actions and perception that the message is able to create in the mind of the listener. In a similar manner the process of communication is not only dependent on the sender but also depends on the manner the receiver depicts the message. If the message is not interpreted in the same manner as the receiver intends to send then the basic aim and objective of communication is defeated. This thereby makes communication a process which determines the manner in which the different expressions are interpreted. Flaw in communication can damage the intent or purpose of communication and might fetch a result which is not as per the desired intention. Effective communication is thereby essential in every facets of life like personal, professional and social. It can be seen from a situation which I encountered. My superior had requested me to carry out a survey to identify the manner in which employees are satisfied but I misinterpreted the communication and as a result looked at examining the manner in which employee’s workplace had a role in satisfaction of employees (Imahori & Lanigan, 2002). This resulted in a complete wrong interpretation of the communication process and as a result the work which was carried out was wrong and incomplete. This highlighted that having an incomplete form of communication where the sender and the receiver doesn’t connotes the message in the same form results in wrong understanding and could results in wastage of resources, time, effort and money. The communication process thereby needs to include sender, message, encoding, receiver, decoding and feedback so that the complete message is correctly passed and interpreted. To ensure that the communication process is clear and complete different models and theories have been developed which are aimed towards improving the effectiveness of communication. The different communication models serves as tool through which researchers, practitioners and students are able to develop a process and mechanism through which better communication takes place (Imahori & Lanigan, 2002). One such model which has been developed is the Transmission Model of Communication. This model reduces the message to a process through which transmitting information becomes easy. This model tends to include five elements namely a source of information, the transmitter, a channel, receiver and a destination where the message arrives (Wood, 2002). This will thereby help to ensure that the entire message is communicated completely and will provide the receiver of the message to decode the message correctly. The above model of communication has some errors as it follows one way communication and at times might result in a situation where the receiver is unable to receive the message correctly which makes it difficult to decode the message as well. Using the Derivate Model of Communication at this point would be helpful as it will ensure a two way process of communication. This model will help to ensure that the process becomes clear and the receiver is able to decode the message correctly (Wood, 2002). This method also has some errors as the message can be manipulated based on what the sender wants to communicate by making changes in the messages which has to be communicated. The different models shows the manner in which communication can be effective but using a verbal form of communication which is face to face provides an opportunity to solve all the doubts and ensure that the information is correctly passed. This also provides an opportunity to understand the body language and helps to provide an opportunity through which different aspects like intent, desire and motivation towards the message can be understood. The overall process of communication is thereby very stringent and requires every process to be clear and concise as it could otherwise lead towards misinterpretation of information as already shown in the above example. Communication is a process which increases its efficiency when both the receiver and the sender is able to understand it in the same manner. The use of verbal and different cues like hand movement, eye contact and movements, body language, tone of voice and so on are very important as it helps to identify the importance of the message. This gives a sense of direction and requires to work through a process which will provide better results and will transform the entire process of communication. This will reduce the errors and maximize the overall effectiveness through which decisions are taken and will reduce the different bottlenecks which is present in the communication process. Task 2 Communication is an aspect which I feel is very important for organization as it determines the manner in which message is passed from one person to another. Having a clear communication process ensures better use of resources as it creates a process through which both the sender and the receiver is able to interpret the message correctly. I feel that adopting a mechanism which will facilitate communication is important and while looking to do so repeat checks should be made to ensure that the information is correctly understood and correct meaning is garnered. The overall mechanism of communication should be governed by the model where they look at passing information in such a manner that different tools are used. I feel that apart from the language or the words which are used in the process of communication the different cues and verbal signs which are used have equal importance. Instead adopting the different signs and understanding them helps to convey better meaning (William & Stella, 2001). This ensures that the process of communication provides complete meaning and helps to develop a framework through which better understanding is developed. The overall process of communication thereby looks towards working on different areas through which an overall framework which will improve communication will be used. I feel that the process of communication should be further governed by the use of different tools and models which will simplify the process of communication and will provide the required directives through which better message is communicated. The tools which need to be adopted should be selected wisely as using an incorrect tool might complicate the entire situation and could give rise to obstacles through which carrying out the different business process becomes difficult (William & Stella, 2001). The tool for communication should be such that it helps to intensify the mechanism through which message is communicated and will ensure that the overall result from communication will improve. The incident which I underwent also showed the manner in which I lacked the required skills to interpret the communication clearly. This resulted in creating discrepancies and made it difficult for the business operations to be carried out effectively. If I could have understood the fact that communication includes sender, message, encoding, receiver, decoding and feedback so that the complete message is correctly passed and interpreted would have maximized the gain for the better communication. This could have removed the obstacles which were present and would provide an opportunity through which communication process would have improved. This would have helped to develop the required fundamentals through which better decisions would have been taken and would have reduced the chances of making errors in the communication process. This also brought forward the different areas where the changes would be required so that effective communication practices are adopted. This will require better listening and looking towards feedback so that the different doubts which exist can be solved. This will help to improve the overall process of communication and will also guide to work in a manner through which wastage will be reduced (Mehrabian and Susan, 2007). The above mechanism further highlights the fact that having a process of communication where all the gaps gets filled and the business process dimension is shaped will help to bring major changes and ramifications through which better use of resources and an opportunity to work according to the required fundamentals will be developed. The overall mechanism of communication thereby requires understanding of different vital points and developing a mechanism which is aimed at improving the overall productivity. This will help to bring a change and transformation in the manner decisions are taken and will help to ensure better productivity. The process of communication further needs to be governed by different elements and factors which will have a relevance on decision making and determine the process through which better decisions can be taken (Mehrabian and Susan, 2007). The overall process of communication needs to be gauged and understood from different directions and variables so that communication improves. There are different areas which need to be worked on and improved and the entire process has to be developed in such a manner that it helps to improve communication and ensures that the chances of making errors are reduced. This will help to use the resources in the best possible manner and will bring a change in the process through which decisions are taken and will thereby create a positive impact on the manner in which decisions are taken. This will help to improve the effectiveness and will bring a change in the manner decisions are taken and will reduce errors and improve the mechanism through which different resources are used. References Imahori, T. & Lanigan, M. (2002). Relational model of intercultural communication competence. International Journal of Intercultural Relations, 13 (3), 269-286 Mehrabian, A. and Susan, R. (2007). Inference of attitudes from nonverbal communication in two channels, Journal of Consulting Psychology 31:248-252 William, B. & Stella, T. (2001). Culture & Interpersonal Communication. Canadian Journal of Communication, 16 (1), 35-38 Wood, J. T. (2002). Interpersonal Communication: Everyday Encounters. Wadsworth/Thomson Learning Read More