The paper 'Energex Employee Relations Strategy' is a good example of a management case study. Energex is a fully-owned subsidiary of Energy Queensland Limited. The latter is a State-owned corporation with the mandate to build, operate and maintain electricity distribution infrastructure in South East Queensland including Brisbane, Sunshine Coast, Logan, Redlands, Gold coast, Moreton Bay, and Ipswich. Energex has provided its services to homes and businesses in the South East Queensland area for more than 100 years. Energex delivers electricity and related services to about 3.4 million people. To offer reliable services to this huge population, Energex has an extensive network of assets, plant and equipment worth $12 billion.
Notably, the company’ s focus on innovation, advanced management systems, proactive customer engagement, sustainability and continuous improvement has played a crucial role in the successful delivery of electricity services to its clientele. The company generated $2.6 billion in revenue in 2016 financial year from its services. Energex Mission Statement Energex mission is captured by its purpose statement: “ To deliver choice and affordability to meet our customers’ evolving energy needs” . The company’ s vision is to “ Be the preferred supplier of connected electricity services” . Energex Employee Relations Strategy Energex’ s employee relations vision is “ To create a positive employee climate that supports workforce safety and capability, staff engagement and high-performance customer service culture.
In order to achieve this vision, the company’ s employee relations strategy is critically aligned with its overall strategic direction including its values and objectives. The strategy also places a strong emphasis on compliance with legislative and company’ s policy framework. The strategy also focuses on how employee relations contribute to attainment the company’ s business goals and constructive workplace relations. Recruitment and Selection Energex is an equal opportunity employer that is committed to the principle of merit-based recruitment and selection.
The company’ s selection policies and practices are designed to protect job candidates from discrimination based on gender, race, relationship status, religion, disability, age and any other reason that is unrelated to professional competency. Energex relies on various methodologies and tools to gather information relating to job applicants.
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