The paper "Managerial End User Responsibilities in Information Systems" is an excellent example of an essay on management. In order to better understand a manger’ s responsibilities in information systems, first, let’ s briefly define the role of a manger in general. A manager’ s role is to help build the company. Building a company in reference to the role of a manager means bringing on staff, presenting an organized structure for the staff and overseeing and directing the organized structure. The staff is very important in the structure and building of a company.
The staff looks to the manager for direction in all aspects of the business. The staff is the end-user in any new technology or programs implemented in the business. The staff’ s understanding of new technology or programs implemented depends heavily on the direction of the manager. The responsibility of a manager exemplified in the final outcome of end-user information systems is through implementing a system of successful learning. End-User Satisfaction (EUS) is critical to successful information systems implementation (Au, Ngai, Cheng 2008) In several studies there has been a proven decline in performance and quality of work when new information systems are implemented.
This is due to end-users having to learn a new system yet produce if not more the same amount of work. The time and training for learning a system can become costly. To responsibly put this new system into effect a manager should first consider before purchasing the system what’ s the ratio of user control to the controlling of the user. In other words, better user control would be more adaptable in the end-user learning the system than the system controlling the user.
The systems are usually developed by designers who don’ t know the specific needs of the user. So user control is very important. Also forming focused training sessions instead of individual “ trying to figure it out with the instructions” would be cost-effective. A follow-through would incorporate weekly or monthly checks.