The paper "Total Quality Management Implementation " is an outstanding example of management coursework. With the rising trend of globalization and increased quality management practices, total quality management has become a universal phenomenon. Following its emergence, TQM has become one of the core development strategies in the field of organization management sciences, and it is widely employed globally. TQM emerged from Japanese companies. With the rising need for proper quality management, it was later adopted by the US and the European companies. In the last two decades, TQM has received a lot of attention globally. TQM requires the involvement of all the employees in an organization.
This is because it employs teamwork for effective continuous assessment. This essay seeks to investigate the effects of TQM can be employed ineffective management of employee involvement and how this relates to employee job satisfaction in organizations. It will cover the relationship between managers and subordinates and how they interact with each other to effectively accomplish organizational goals. The essay will also focus on how to manage organizational conflict and improve negotiation in the workplace.
In answering the above questions, the essay will analyze the problems associated with the implementation of TQM. It will also analyze the competitive advantage that TQM provides in organizations with respect to the management of employee relations. Introduction Total Quality Management is an integrative philosophy used by organization management to continuously improve the quality of products, services and processes in an organization while at the same time maintaining the lowest cost possible. For an organization to meet and surpass the expectations of the customer, TQM makes effective involvement of the workforce, suppliers and the customers themselves.
Firms today are setting up measures and strategies to gain a competitive advantage over their competitors in a bid to increase their value. This may involve reducing prices, curving niches, engaging in best practices and benchmarking. Even though these techniques are helpful to some level, the ability of the organization to effectively manage them is what makes the difference. According to research by Fotopoulos & Psomas (2010), TQM emphasizes the principles of continuous improvement, customer focus and teamwork.
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