Business Ethics AssignmentIntroductionEthics refer to the behaviour or code of conduct that govern a group or an individual. It is the complex of beliefs, standards or ideas that characterizes a group or people. Aroskar et al (1997) stated that a dilemma is a situation that presents the choice of alternatives that are equally unsatisfactory. Based on these two definitions, an ethical dilemma can be defined as the situation in which the choice to be made would compromise the standards, beliefs or ideas of the organization. Such situations present a challenge to the management since the choices made both have undesirable effects.
This paper shall explain the ethical dilemmas that are faced in the case study by Hasson (2007). The paper will also Compare and contrast the utilitarian, libertarian, deontological and virtue ethics perspectives on the dilemmas identified. Finally, it will Identify, explain and justify an ethical perspective that will work best in the situation faced in the study. Briefly explain the main ethical dilemma(s) in the case studyThe main ethical dilemma in the story has to be an issue that pushes the company or the individual in a situation that will make them choose the right thing for them, or decide to satisfy the interests of the stakeholders.
In the case study, Mike Fields faces the dilemma of whether or not to unravel the scheme. He has to decide between straining the relationship between his boss and himself or to maintain the cordial relationship by not revealing the scam. However, he decides to blow the whistle on the channel stiffing scheme by Greg Wilson, the divisional sales manager. This scheme involved shipping of goods to a few of Greg’s bigger customers and then billing and booking those sales with a side agreement that they would not have to take the ownership, they could return the shipments made at any time and they could also get a discount of 2 % on goods that they accepted and paid for in the subsequent quarter.
This scheme was meant to meet quarterly targets of sales and to trigger bonuses. Owing to this whistle blowing, Mike was wrongfully terminated and he filed a law suit against the company.
Another dilemma in the case study is that of Greg Wilson. He is faced with the choice of deciding between going ahead with the scheme that will make him and his sales team perform highly, by giving some of bribery to the customers. This bribe or kick back involved the exchange of benefits to consumers so as to attain some advantages in their business transactions. While such a scheme would increase the performance of the sales team, it is against the policies of the company. In addition, the success of the scheme would be beneficiary to the sales team in terms of reputation and would have an overall benefit to the company in terms of profits made.
The dilemma is for Greg to choose between benefiting his team and the company or to maintain company policies and perform normally. The number of departures that were experienced by the company after the scheme had taken effect indicates that the individuals were aware of the scheme and knew it would compromise their ethical standards (Hanson, 2007, pp. 34).