IntroductionHospitality industry is one of the fastest growing sectors of the economy world wide. It involves the organizing, planning and directing both human and monetary resources within the tourism, restaurant, travel and lodging in order to deliver satisfactory services to guests. This paper will be looking at various hospitality facilities namely hostels, hotels and hospitals. It will explore the different amenities offered by accommodation establishments and how they have evolved to meet the needs of the customers. Hospitals A hospital is an institution for healthcare for patient’s treatment. This is done by specialized staff and equipment.
This can be for shorter or longer stay depending on the ailment. Today hospitals are catered for or funded by the public sector, different organizations often dealing in matters of health, companies and charitable donations. Traditionally, hospitals were often founded and funded by religious groups or charitable individuals and leaders. In today’s hospitals, they are staffed by professional physicians, surgeons and nurses. However in history, this work was usually performed by the founding religious orders or by volunteers. Today, you will also find various catholic religious orders which focus on hospital ministry.
Globally, there are more than 17,000 hospitals catering for various peoples with various backgrounds. Types of customer they cater for Patients attend to hospitals for various illnesses. Some visit for diagnosis, then they get treatment and then leave. They are referred to as the out patients. They do not stay overnight. Others stay overnight for further treatment and observation, and this can go for several weeks or months depending on the level of ailment. This group of people is referred to as the ‘inpatients’.
I have visited hospitals for various illnesses ranging from headaches to flu. Hospitals have the ability to admit and care for inpatients and this usually distinguish them from other medical facilities like clinics. The facilities offered to meet the diverse needs in a hospital The general hospitals deal with diseases and injuries. They normally have emergence department which normally receive immediate and urgent cases. In big cities, you will find several hospitals of varying sizes and facilities. Some hospitals have their own ambulance service. Several health care facilities have large numbers of beds for intensive care and long-term care.
In addition, they have facilities for special care like surgeries and childbirth. Comparisons between hospital’s service provision and how this relates to their target marketHospitals vary differently in their services. This is also distinct in the departments they have. They have emergency departments for immediate case. Relatively they have trauma center to cater for those patients with trauma. In addition, they have a department that caters for burns and surgery which sometimes require urgent care. Hospitals like wellington hospital have an international reputation for outstanding care in areas of medicine including cardiac services, neurosurgery and rehabilitation and many other facilities (thewellingtonhospital, 2011)Some hospitals will have outpatient departments which cater for those patients that come and go the same day after receiving their required treatment.
Other hospitals will have chronic treatment units for example the behavioral health services, dentistry, dermatology, psychiatric ward, rehabilitation services, and physical therapy all these catering for different needs for their target market.