FIRE AND RESCUE SERVICE MANAGEMENTIntroductionSection oneClassical management theory was first formulated by French industrialist Henri Fayol. Classical management theory considers employee as inert instrument who are assigned several tasks to accomplish. The motivation of the employee is considered important only to the extent to which they lead them to behave in an appropriate manger on the job. The other types of motivations and behavior are therefore considered as non-rational and deviant and are not considered in the discussion of the theory. According to the classical theory of management, there are some logics that determine the efficiency in the function of an organization.
These include bureaucratic forms of control, a narrow span of supervision, closely prescribed roles, a clear and formal definition of procedures including the areas of specialization and the hierarchical relationships in the organization. Therefore according to Fayol the managerial function of forecasting and planning, organizing, commanding, coordinating and controlling are the most important functions compare to industrial undertakings like technical, commercial, financial, security, accounting and management. Human relation approach is the new development in the concept of organizational communication.
It is the new development that has taken the shape of natural progression towards human development. Organization are moving away from the hierarchical past and are coming to a more consultative relationship which allows employee to negotiate and participate in the production process. Unlike in the past where employee were told what to do, the current management emphasize on giving the employees the power to provide insight on any given task. Human relations are therefore more focused on building relationship between the employees and the organization (Chesney 2002, p. 82). Contingency describes the way in which we try to accommodate specific measures in the existing plan in order to change the course of activities.
A contingency plan describes a specific situation in which device a plan to cover for the unexpected results or course of things in the overall plan. A contingency plan is also called a back up plan or simple a plan BA system A system can be described as an organized flow of activities. It describes the way in which an organization is coordinated in order to function as one.
Describing the organization as a system shows the way in which different parts interact with one another in order to complement the function of the other to achieve the overall goal of the organization. For the organization to function as a system the following must be well coordinatedManager roles A manager has many roles in an organization. One of the most important roles of a manager is communicating between the managers and the staff. A manager therefore acts as the spokesman of the organization. The manager also plays an important role in team building.
According to McGregor there are two opposing views that can be used to describe people at work which influences management style. The theory of X represents a traditional view which is composed of giving direction and control which usually demotivates the employee. On the other hand there is theory Y which implies a self directed workforce which takes in the interest of the goals of the organization and integrate them with their own goals. The manager also provides leadership for the organization.
In this case management provides or leads the way in which the organization will follow. The manager also delegates some of their duties to other workers in the organization. In this case they assign some of their duties to the junior staff in an organized way (Bedeian 2003, p. 83).