Essays on Mentoring Program for Hyatt Hotels Australia Case Study

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The paper "Mentoring Program for Hyatt Hotels Australia" is a perfect example of a business case study. This paper outlines the necessary steps that form part of the introduction of a mentoring program in the Hyatt group. Presented is an investigation into the organization, its mission and values, and the challenges it faces while it dealing with employee recruitment and retention. Also provided is an analysis of the organization’ s current employee development program this analysis reveals that the current program does not benefit the existing employees and is designed for university students in terms of internships.

An assessment of the organization’ s internal environment reveals the challenges and strong points for implementation of the program in the organization. Also included are the benefits of a successful mentoring program and recommendations on the effective critical steps to be taken so as to ensure success for the program. 1.0 Introduction The current business environment has presented interesting trends. While competition has continued to be a great concern for managers and business owners for the success of the business and enhancement of the profit levels, business establishments and organizations have also had to deal with rising turnover rates that continue to increase in almost all sectors of the economy.

High turnover rates have made it difficult to retain top talents and a skilled workforce as these individuals always find more attractive jobs elsewhere. With this situation ongoing, mentoring and training has proved to be one of the best ways to reduce the rates and retain the skilled workforce who are vital for the success of businesses and organizations. In this paper, the mentoring process is investigated and a proposal presented that may be adopted by Hyatt Hotels Australia while the organization tries to better its employees’ work experience and personal development. 2.0 Research into the organization, recruitment and retention challenges - Hyatt Hotels Australia Hyatt Hotels Australia is a global hospitality company that has been in existence for over 50 years.

References

National mentoring partnership. (2005). How to Build A Successful Mentoring Program Using the Elements of Effective Practice. Alexandria: MENTOR/National Mentoring Partnership.

Deery M. (2008). Talent management, work-life balance and retention strategies. International Journal of Contemporary Hospitality Management; Vol. 20, No. 7, pp. 792-806.

Hyatt. (2012). Hyatt development. Retrieved on 24th January 2014 from

Mansfield M. (2014). The Adkar model. Professional development Workshop.

AHRI (2008). Identifying retention strategies that work, Volume 2, Number 1. Melbourne; Australian Human Resources Institute.

Iverson R. D. & Deery M. (1997). Turnover culture in the hospitality industry. Human Resource Management Journal; 7, 4; ProQuest Central pg. 71.

Hyatt. (2014). Go from acing your finals to finally beginning your future. Retrieved on 24th January 2014 from < http://hyatt.jobs/index.php?pg=6%C2%A7ion=33>

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