The paper “ Alignment of the Human Resource Management Practices and Corporate Strategy in the Australian Taxation Office” is an excellent example of the case study on human resources. The success of a country to provide adequate services to its people depends on the ability of the taxation office to collect a sustainable tax. On the other hand, the taxation department must train and develop the skills of the employees so that they can develop better techniques for collecting the tax. It is because employee development influences their effectiveness when performing their duties.
Australian Taxation Office is the organization mandated to collect tax for the government. The taxation system is among the best-integrated systems globally (Neal et al. , 2012, 3). However, it faces some challenges that require employee training and development. For instance, some employees are not competent in using automated services implying that they need to undergo training first. The purpose of this paper is to discuss the workforce challenges and how the organization has integrated its HRM practices into the business strategy as well as the technique office applies to manage employee talents. BackgroundAustralian Taxation Office is a government office developed by the Australian government to perform the function of collecting tax on its behalf.
The agency influences the functions of the government because taxation is the core source of income for the government. Besides collecting the tax, the other roles, the body plays include paying State funds managing the annual system, and keeping business records for the government (Australian Government, 2013, 5). The workforce working in the office must work with competent skills to help collect sufficient funds to finance government projects.
In the financial year 2011-12, the agency had 24,740 employees. It had a working budget of $3.4 billion and it was able to raise $11.4 billion by ensuring that people comply with the processes of doing business. The changing demand for the taxation systems has forced the agency to hire and train more employees so that it can perform its functions efficiently.
Australian Government 2013, Australian Tax Office, Australian Public Service Commission.
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