Essays on Human Resources in Australia - Conflict Resolution Case Study

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The paper 'Human Resources in Australia - Conflict Resolution" is a great example of a human resources case study. Conflict is commonly defined as the disagreement wherein the parties being involved recognize a threat to their needs and interests. The conflict which is a normal part of an organization or a team does provide positive impacts as well as negative impacts. Positive impacts are provided by a conflict once the organization or the team views the conflict as part of growth because the development of improved understanding will be a result of the conflict.

While conflict provides positive impacts, it also provides negative impacts when the organization or the team views the conflict as a threat to the growth and understanding of their members. The organization will just be contented on the limited options inside their organization in solving the conflict and they will not seek the multiple possibilities in solving the conflict outside the organization. A very important aspect of being in the organization or a team is the occurrence of conflict. Topics concerning how the conflict will work on the organization, how the conflict will be avoided, and how the organization will deal with the conflict when it occurs. There are two forms of conflict occurring in a workplace or in any organization.

The substantive conflict is all about conflicts about decisions, ideas actions and even directions. This is commonly the scenario happening in the workplace. The second form of conflict in the workplace is the personalized conflict or more commonly called a personality conflict. In this form of conflict, the two parties involved in the conflict simply have the notion that “ they don’ t like each other” An example of substantive conflict is seen in my workplace.

One of the staff is having problems dealing with the demands of the branch manager that every staff should be starting the daily operation of the store 8:00 am every day. A conflict between the branch manager and the staff was created.

References

http://www.beyondintractability.org/essay/latent_conflict/

WORKS CITED:

Brahm, Eric. Latent Conflict Stage.Beyond Intractability Volume III. 2003. University of

Colorado. 2 September 2007

Kriesberg, Louis. Conflict Emergence Stage.Beyond Intractability Volume III. 2003. University of Colorado. 2 September 2007 http://www.beyondintractability.org/essay/conflict_emergence/

Maisse, Michelle. What is conflict escalation? Beyond Intractability Volume III. 2003.

University of Colorado. 2 September 2007 < http://www.beyondintractability.org/essay/escalation/>

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