Executive summary The purpose of this report is to carry out an assessment of the case “The Overhaul of John's Business: Organising Staff for Success” by Dr Anna Blackman. The analysis of the case study provides various findings and recommendations that can be employed in providing solutions to various problems identified in the case study during analysis. The scope of the report includes the organisation structure of the company, improvement of communication among the workshop staff in the case study, overstaffing, benefits of hiring an external coach and various contingency plans suitable for the company.
Carrying out the assessment included researching various information sources to provide the necessary information to analyse the case study. The theoretical information was then integrated in solving various problems in the case study. The findings of the assessment are that the organizational structure is not justified for the company of this size. This is because the company is relatively small and this type of organizational structure is fit for relatively large organizations. Such an organizational structure can be costly to a small organization and also leads to delayed decision making.
In order to improve communication within the company, John should engage his employees in activities that encourage interaction and reduces formalization as the employees will feel free to communicate with the management and also among them. Communication can also be improved by promoting activities that encourage collaboration and teamwork as well as rewarding workers who excel in such activities. Providing collaboration opportunities by the company’s management sharing information with the employees as this will promote smooth flow of information in the organization and consequently improve communication.
Overstaffing is evident in John’s company for instance in the labor hire division where there is a manager and an assistant manager. From the case study, it is evident that the manager can operate effectively without the need of an assistant manager and vice-versa. In harder economic times, the company can integrate its activities vertically to enable the company to sell and distribute its products fast and at a low cost. Standardization can also ensure that goods are produced at low cost. The number of the managers can also be reduced to three as this will reduce the company’s operating costs.
The hiring of an external coach in the company has many benefits which include identifying the shortcoming in the company and development and growth of the company. This can be identified where the external coach is able to identify overstaffing in the company after interacting with the managers for some time. Various recommendations include hiring of an external coach on a regular basis, the company adopting a different organizational structure that is fit for small organizations, and cutting down overstaffing by mostly reducing the number of managers because overstaffing increases operating costs in the company.
Human resource in organizations IntroductionThe analytical report was authorized by the Course Coordinator as an assessment item of human resources in organizations. The report provides an analysis of the case “The Overhaul of John's Business: Organising Staff for Success” by Dr Anna Blackman. Basically, there were no limitations that were encountered during the assessment because there were adequate resources to carry out the assessment. The purpose of this report is to analyse the case study and with various findings and recommendations to solving the problems indentified in the case study.
The report covers the organisation structure of the company, improvement of communication among the workshop staff in the case study, overstaffing, benefits of hiring an external coach and various contingency plans suitable for the company in the case study. The main body of the report presents discussions and analysis of the case study while the conclusion presents the summary findings of the assessment. The recommendations consist of the proposed options for solving the problems identified in the case study.
The information used to carry out the assessment was obtained from various academic journals and books and the reference list provides various sources of information used during the assessment.