Implementing Strategic Quality Change in an OrganizationIntroductionIt is quite evident that organizations regardless of being public, private or non-profit constantly faces need to improve on quality. According to Dooris (123), every initiative based on quality management should be tied in key business processes so as to have a positive impact on productivity. Implementation of strategic change entails defining businesses long terms goals and reestablishing these goals so as to improve quality (Dooris, p123). It is due to this reasons that Pioneer Motors need to analyze its existing quality management whereby it will implement a strategic quality change widely incorporating necessary monitoring and evaluation processes. Company AnalysisPioneers Motors is considered to be a national automobile manufacturer.
Founded in 1998, the company has employed about 40,000 who work in different fields within the company (Markoczy, p1020). It manufactures different kind of automobile ranging from trucks and cars across different cities. In today’s global and competitive automobile market, Pioneer Motors need to examine its existing quality management through creating an urgency regarding implementing a strategic quality change by constant monitoring and evaluation. Markoczy (1023) asserts that, with current economic crisis, Pioneer Motors faces the risks of not being the leader in the automobile industry if drastic measures are not taken in implementing its strategic change.
Therefore, this creates a critical time for the company to clearly understand and work on its strengths, weaknesses, opportunities and threats. Vision StatementPioneer Motors vision is being the world leader in the automobile industry. The company focuses on earning customer trust through constant quality improvement which is usually driven through innovation, integrity and teamwork. Proposed Vision statementPioneer Motors will be the leaders in automobile industry in various alternate fueled cars and trucks and providing of advanced quality products and services that its global customers will realize quality and innovation in these products. Mission StatementPioneer Motors mission is to enact positive improvements in their brands, market share, revenue, customers and cost through the use of implementing best practices and global common metrics. Proposed Mission StatementPioneer Motors will become a renowned automobile industry internationally.
This is through regaining its market share from foreign completion. Values StatementAccording Oreg (690), with the global economy undergoing a tremendous change, Pioneer Motors is experiencing changes from increased fuel prices and global warming.
The company intends to use the described threats by making them opportunities through understanding changes in customers buying habits (Oreg, p680). Its quality strategic change will focus on customer perception, innovation, companies’ environment and product quality. This will be achieved through creating an image that describes both customer and environmental needs. Direct contact with customers guarantees successful implementation of strategic quality change. In addition, Pioneer Motors will provide its stakeholders with great pride and constant financial incentives thus remain within organization activities (Oreg, p693). Existing Quality Management within Pioneer MotorsIn Pioneer Motors, the following are some of the existing quality management ways that are used by this company as a way of maximizing and improving quality in their products and services (Russell & Gaby, p420).