The paper 'The Big Three Determinants of Performance: General Mental Ability, Personality, and Emotional Intelligence by Mathew and Mulla " is a good example of a management article. The purpose of this study was to determine whether emotional intelligence, personality and general mental ability contribute to the overall performance portrayed by managers in an organizational setting. Right from the introduction, the article promises to give the reader some insight into how the three identified aspects of employee behavior interact and shape organizational behavior. Although the article does not refer to the UAE, one gets the impression that the three aspects identified are universal and hence cannot change in different geographical or cultural orientations.
The article’ s introduction is succinct, easily understandable and gives the reader a sense of what the authors seek to achieve in the article is very clear words. Additionally, the article succeeds in relating GMA, EI and personality traits as key predictors of occupational success. The authors note that EI has attracted both supporters and critics as a predictor of success in an organisation setting, and as such, the article aims at exploring the exact impact that EI has (i. e.
above GMA and personality traits) in predicting success for people in managerial positions. Among the notable weaknesses in the abstract, the authors replace personality traits, with conscientiousness, as if to imply that the two terms are interchangeable. The authors repeat the same literature review section, without clarifying that conscientiousness is just one among many personality traits that a manager may have. The introduction also has notable weaknesses, in that the authors do not attempt to define the concepts they wish to investigate.
For example, rather than start by describing what EI and GMA concepts are, the authors delve into the subject without explaining the key concepts they are dealing with. As (Lertzman 86) observes, most scientific writers target a specific audience who may know the terminology used in an article; however, targeting a specific audience does not mean that writers do not have an obligation to explain professional terms that nonprofessionals cannot fully comprehend. In the article, Mathew and Mulla have used a combination of classic and recent literature to address the subject of how EI affects managerial performance comprehensively.
Specifically, the authors have divided the literature review into four sections, with each part drawing from a different set of literature. For example, relating EI to managerial performance, the authors have cited literature that supports and discredits the emotional intelligence concept. In the second section, the authors review a different set of literature while relating the general mental ability with managerial performance. The authors use the same approach in the third and fourth sections, where they relate personality traits and “ the Impact of EI over and above GMA and conscientiousness. ..” respectively (Mathew and Mulla 4).
After reviewing literature in the four sections, the authors then develop four hypotheses, which they seek to confirm or reject by conducting their own research. Judging the literature review section in the article based on pointers provided by Rodgers, one gets the impression that the review is comprehensive, but not current especially considering that the authors cited some sources that date back to the 1960s. Notably, however, the authors mainly reviewed primary sources and managed to attain balance by incorporating sources that support and differ from their position.
The sheer number of sources that the authors used in the literature review section are evidence that the study, and the hypotheses developed from the same, were based on a sufficient review of existing literature.
Ashcraft, Karen Lee, and Michael Pacanowsky. “A woman’s worst enemy: Reflections on a narrative of organizational life and female identity.” Journal of Applied Communication Research 24 (1996): 217-239.
Berman, Evan, and Xiaohu Wang. “Performance Measurement in the U.S. Counties: Capacity for Reform.” Public Administration Review 60.5 (2000): 409-420.
Berryman-Fink, Cynthia. “Gender Issues: Management Style, Mobility, and Harassment.” Organizational Communication: Theory and Behavior. Ed. Peggy Yuhas Byers. Boston: Allyn and Bacon, 1997. 259-283. Print.
Lertzman, Ken. “Notes on Writing Papers and Theses.” Bulletin of the Ecological Society of America 76.2 (Jun. 1995): 86-90.
Mathew, Renjini, and Zubin Mulla R. “The Big Three Determinants of Performance: General Mental Ability, Personality, and Emotional Intelligence.” Great Lakes Herald 5.1 (2011): 1-12.
Rodgers, Beth L. “Guidelines for Critique of Research Reports.” Dec. 2010. 07 Jun. 2011.