The paper 'Adopting Information System at Coffee Construction Australia" is a good example of a management case study. Coffee Construction Australia has recently become uncertain of its future business opportunities, as it is challenged by the high volume of projects, yet a slow uptake of technology. This report advocates for the company to integrate the ‘ best practice’ information systems (IS). By integrating business information systems, Coffee Construction Australia is presented with an opportunity to espouse the organisational aspiration in the digital age of leveraging information with the technical capability to deliver information that supports the company’ s range of business operations, which affect the bottom line (Hemmatfar, 2010). Already, the management has recognized such an opportunity and is on the pathway to delivering a steady stream of best practice information systems.
However, the information systems may be associated with uncertainty when it comes to the business value expected to be captured. On the other hand, these information systems may as well serve as crucial optimization tools that ensure the improvement of operational and strategic processes (Williams & Williams 2010). This report acknowledges that it is of strategic importance for Coffee Construction Australia to examine how it can apply best practice information systems to improve results, as well as make sure that the information systems invested in to deliver the targeted business value. a) The business value proposition of using best practice information systems The fundamental questions at this level include: how does Coffee Construction Australia interpret business values?
Again, how would Coffee Construction Australia capture business value using best practice information systems? As an economic terminology, as well as within the context of Coffee Construction Australia, the business value of investing in an asset consists of the net value of the cash flows (after-tax) linked to the asset invested into – in this case the best practice information systems.
Investing in best practice information systems brings about technologies essential for creating incremental cash flow (Williams & Williams 2010). Towards this end, the best practice information systems targeted for investments are expected to lead to reduced costs of doing business and increasing revenues. This implies that while many ways exist through which the information systems will bring value to Coffee Construction Australia, there is no business value linked to the investment provided that the benefits attained will lead to increased cash flow (Dennis et al.
2015). For instance, investing in the Project Management Information Systems (PMIS) may lead to business values, such as better responsive, agility, collaboration, information sharing, flexibility, and customer relationship (Canië ls & Bakens 2011). However, investing in the best practices information systems to achieve such business value may in actual fact interfere with business value save for when those values are interpreted through business processes affecting cash flows or costs and revenues (Prenhall n. d.). Simply put, the pursuit to deliver business value to Coffee Construction Australia can be viewed in terms of how the company will use the information systems to increase cash flow.
These include: Improving the process of management – including controlling, monitoring, planning, measuring, and changing. This will ensure that the Coffee Construction Australia’ s management reduces costs and increase revenues. Improving the operational processes – including detecting fraud, executing sales campaign, process customer orders, as well as managing the supply chain. This will ensure that Coffee Construction Australia reduces the costs of doing business and increases revenues (Williams & Williams 2010).
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