The paper "Knowledge, Knowledge Management & Knowledge Management System" is a great example of management coursework. The essay highlights the concepts of knowledge, knowledge management system and knowledge economy, a concept that has emerged with the use of technology or ICT for knowledge management. The challenges for the implementation of the knowledge management system faced by the small to medium enterprises (SME) such as resource constraints, absence of an explicit policy for knowledge management and facilitating organizational change are discussed, along with the benefits of the usage of the knowledge management system with respect to e-commerce by SME.
These benefits lead to the organizational transformation which paves towards the progress of the enterprises. Knowledge, Knowledge Management & Knowledge Management System Knowledge is considered as embedded in a person gained by experience or generated by logical thinking (Beesley & Cooper, 2008). According to (Bierly et al. , 2000), “ knowledge can be termed as an understanding of information and the patterns linked to that information” . Thus knowledge is associated with the perception of information in a person’ s mind. The perception can be a result of the practice a person employs to perform tasks. Knowledge management is regarded as an approach that is used by an organization to utilize their intellectual assets.
(Montequí n et al, 2006) The knowledge management aims to manage the knowledge assets of an organization to aid decision making, improve organizational competitive and innovative ability (Zyngier et al. , 2004). Knowledge management can be better understood by the knowledge cycle activities that are to recognize, obtain, assemble, syndicate, share, dispense, use, preserve, and eradicate (Jafari et. al, 2009). Knowledge management comprises various procedures to manage the processes of formation dissemination, and use of knowledge.
Additionally, the term ‘ knowledge management’ has been used around for an extremely long time.
Beesley, L. G., & Cooper, C. (2008). Defining knowledge management (KM) activities: towards consensus. Journal of knowledge management, 12(3), 48-62.
Bierly, P.E. III, Kessler, E.H. and Christensen, E.W. (2000), ‘‘Organizational learning, knowledge and wisdom’’, Journal of Organizational Change Management, Vol. 13 No. 6, pp. 595-618.
Borchardt, U. (2011, October). Selecting KMS for SME-A Need for Value-Orientation. In Workshops on Business Informatics Research (pp. 26-37). Springer Berlin Heidelberg.
Baptista Nunes, M., Annansingh, F., Eaglestone, B., & Wakefield, R. (2006). Knowledge management issues in knowledge-intensive SMEs. Journal of Documentation, 62(1), 101-119.
Carlile Paul R., (August 2002) A Pragmatic View of Knowledge and Boundaries: Boundary Objects in New Product Development. Organization Science, INFORMS Vol. 13, No. 4, pp. 442–455
Chen, J., Zhu, Z., & Yuan Xie, H. (2004). Measuring intellectual capital: a new model and empirical study. Journal of Intellectual capital, 5(1), 195-212.
Drew, S. (2003). Strategic uses of e-commerce by SMEs in the east of England. European Management Journal, 21(1), 79-88.
Edvardsson, I. R., & Durst, S. (2013). The benefits of knowledge management in small and medium-sized enterprises. Procedia-Social and Behavioral Sciences, 81, 351-354.
Edvinsson, L., & Malone, M. S. (1997). Intellectual Capital: Realizing Your Company‟s True Value by Finding its Hidden Brainpower. New York: Harper Business.
Grandon, E. E., & Pearson, J. M. (2004). Electronic commerce adoption: an empirical study of small and medium US businesses. Information & management, 42(1), 197-216.
Jafari, M., Akhavan, P., & Ashraf, M. (2009). A review on knowledge management disicipline. Journal of Knowledge Management Practice, 10(1), 1-23.
Halme, M., & Korpela, M. (2014). Responsible Innovation toward sustainable development in small and medium‐sized enterprises: a resource perspective. Business Strategy and the Environment, 23(8), 547-566.
Holste, J. S., & Fields, D. (2010). Trust and tacit knowledge sharing and use. Journal of knowledge management, 14(1), 128-140.
Hislop, D. (2009). 7 The socio-cultural aspects of knowledge management and the links to HRM. Strategic HRM, 113.
Ionescu, L., Mirea, V., & Blajan, A. (2011). Fraud, corruption and cyber crime in a global digital network. Economics, Management and Financial Markets,6(2), 373.
Lee, M. R., & Lan, Y. C. (2011). Toward a unified knowledge management model for SMEs. Expert Systems with Applications, 38(1), 729-735.
McCole, P., & Ramsey, E. (2005). A profile of adopters and non-adopters of eCommerce in SME professional service firms. Australasian Marketing Journal (AMJ), 13(1), 36-48.
Montequín, V. R., Fernández, F. O., Cabal, V. A., & Gutierrez, N. R. (2006). An integrated framework for intellectual capital measurement and knowledge management implementation in small and medium-sized enterprises. Journal of Information Science, 32(6), 525-538.
Park, S. O. (2001). Regional innovation strategies in the knowledge-based economy. GeoJournal, 53(1), 29-38.
Powell, W. W., & Snellman, K. (2004). The knowledge economy. Annual review of sociology, 199-220.
Rasula, J., Vuksic, V. B., & Stemberger, M. I. (2012). The impact of knowledge management on organisational performance. Economic and Business Review for Central and South-Eastern Europe, 14(2), 147.
Rus, I., & Lindvall, M. (2002). Knowledge management in software engineering. IEEE software, 19(3), 26.
Shin, M., Holden, T., & Schmidt, R. A. (2001). From knowledge theory to management practice: towards an integrated approach. Information processing & management, 37(2), 335-355.
Taylor, M., & Murphy, A. (2004). SMEs and e-business. Journal of small business and enterprise development, 11(3), 280-289.
Thuraisingham, B., Gupta, A., Bertino, E., & Ferrari, E. (2002). Collaborative commerce and knowledge management. Knowledge and Process Management, 9(1), 43-53.
Thompson, A. (2014). Knowledge Management Measurement Models: The lack thereof. ASEAN Journal of Management & Innovation, 1(1).
Valkokari, K., & Helander, N. (2007). Knowledge management in different types of strategic SME networks. Management Research News, 30(8), 597-608.
Is the knowledge society gendered?. Gender, Work & Organization, 18(1), 1-29.
Zheng, W., Yang, B., & McLean, G. N. (2010). Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management. Journal of Business research, 63(7), 763-771.
Zyngier, S., Burstein, F. & McKay, J. (2004), “Knowledge management governance: a multifaceted approach to organizational decision and innovation support”, Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004), 1-3 July 2004, Prato, Italy.