Intercultural CommunicationIntroductionCulture is the diversification of various aspects of life between different types of people. Jrank org. (2008) has details that Culture refers to different ways of life between people which includes interaction, language, thought, and spirituality among others. Culture is total social behavior patterns, beliefs, arts and human work and thought products. Cultural issues may include the difference in language, social beliefs, culture, religion, attitude, and other ethnic aspects. All those factors hinder effective communication between various teams hence leading to ineffectiveness in the organization. Therefore, it is crucial to know these cultural issues in order to address them and reduce their effect on the performance of the organization.
A team of Japanese and Torres Strait Islander from Australia indigenous heritage has diversified culture. Their interaction as a project team may result to total conflict. Therefore, there is a need to know how the difference in culture will influence the effectiveness in communication. According to Elizabeth and James (2008), Organizational culture is set of meanings or understanding that is shared by a team of people which are mostly understood among its members.
The process of globalization is forcing organizations and businesses to rethink of their strategies in intercultural communication. Intercultural communication plays a great role in organizations success. Intercultural communication refers to a wide-range of communication issues which rise in an organization made of people from diversified ethnic, religious as well as social backgrounds like Japanese and Torres Strait Islander from Australia indigenous heritage. Economic globalization process makes it impossible for the organization to function alone hence the need to interact with the rest of the world in order to survive.
Intercultural communication is a necessity but not an option for an international organization. It is vital to know the communication skills and ways of different people. This will help in improving their communication skills and eventually improved performance. Cultural Issues and communicationWorking with people across different cultures or working with a global team helps in the raise of challenges that demands new skills and attitudes. There is a need to realize the cultural differences in order to increase the effectiveness. The principles of intercultural communication steer the method of exchanging unambiguous and meaningful information over cultural boundaries.
It does this through a process whereby mutual respect is preserved as well as minimizing antagonism. The globalization phenomena have helped in reducing the diversity of culture hence reduced misunderstanding opportunity. Therefore, having people of different cultural backgrounds with the difference in language should not be a hindrance towards performance and success of an organization. There is a need to establish a common language of communication between Japanese and Torres Strait Islander from Australia indigenous heritage in order to improve communication between those groups with diverse cultures.
Understanding and analyzing the impact of culture on employee communication and culture is extremely significant for success of culturally diversified and multinational organizations. Analytic-tech (2004) maintains that high context culture usually refers to groups with individuals having connections that are close over a stretched time period. There are long-term relationships in high-context culture like Japanese with strong boundaries emerging between them and Australian Torres Strait. In high-context, knowledge is situational and relational between involved people. Low-context culture refers to society where people tend to have several connections within a short period of time for some reasons that are specific.
Cultural beliefs and behavior of this society need to be spelled out in order to know how people behave when they join. In low-context culture, it is task-centered with activities and decisions focusing on what needs to be done as well as division of responsibilities. There is transfer of knowledge within low context culture. In low-context culture, there is separation and sequencing of space, time and activities. There is a codification of knowledge which is external, public and even accessible.
There are more interpersonal connections within shorter duration. It is difficult for a person who is new in a team to be readily accepted in a high-context culture especially if an outsider. This may results to low communication among those team members. Therefore, low context culture is encouraged for a team of workers from diversity in culture especially from Australian indigenous tribes. Hall and Mallen (1987) argue that Japanese have high-context culture, and they like interacting with every person especially in the working area.
However, Torres Strait Islander from Australia does not mind a lot on the interaction with other people. This will encourage effective communication between all members.