Essays on Cultural Issues that Might Influence Communication between Members of a Team Coursework

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The paper "Cultural Issues that Might Influence Communication between Members of a Team" is a great example of management coursework.   Diversity in terms of gender, ethnicity, individuals’ country of origin and races in many organizations has grown out globally. This diversity has been as a result of globalization and has been able to bring considerable benefits in terms of better decision making, enhanced creativity and innovation, and even more aggressive marketing to different kinds of customers. On the contrary, increased cultural differences within a workforce also come up with potential costs in higher considerations, interpersonal conflicts as well as communication breakdowns.

To curb this vices and capitalize on the importance of diversity while minimizing the considerable costs, many leaders of various organizations are concentrating on looking keenly on the change process towards coming up with “ multicultural organizations” . There has however been so many changes in the cultural structures of organizations that it has become necessary for leaders and supervisors to understand the diversity of cultures and their impacts organizations. Researchers have given various definitions of cultural diversity in various dimension (Cox et. al., 1997).

Their primary dimension of diversity being age, gender, ethnicity, sex and race. This shapes our basic self-image as well as our views. Apart from these, they have the most effects on groups in the various workplaces and society. The researchers’ secondary dimension is based on educational background, location geographically, marital status, religion and work experience. The organization’ s diversity climate determines the organization's outcome brought out by the interaction between group associations such as age, gender and race. The urge for a favorable multicultural communication is, therefore, becoming more and more prevalent worldwide as different nations undertake business globally and the issues of borders disappearing.

To be effective, multicultural communication must embrace audience expectations which can only be understood through familiarity with the culture. While building relationships is the best way to deal with this task, many people do not always get this opportunity. It is therefore important to acquaint oneself with some basic concepts. This may go on to have an impact on individual and organizational outcomes either as effective or leading to achievements. This may impact on the organizational factors such as work quality and productivity level.

A set of individuals, group and organizational factors interact to influence a set of individual outcomes that eventually affects the organizational outcomes. The individual and organizational outcomes can as well lead to affective and achievement outcomes. Outcomes, in this case, refer to how people feel and think about their respective jobs and their employers. What people think about the opportunities in the working environment is very important regardless of whether or not the beliefs are inconsistent with the facts. This means when individuals or workers of an organization feel appreciated they contribute more to the organization.

This can be in terms of performance ratings or promotional ratings. So by understanding well the diversity climate within an organization one can tell its effects on the individual outcomes as well as the impacts of diversity on the effectiveness of the organization. Diversity of an organization has various diverse effects. These include problem solution, creativity and communication. The processes are very critical to any form of organization and diversity can either complement the processes or pose challenges to be overcome.

Problem-solving in a wider group will provide different perspectives; provide more critical analysis of the available options thus undermining the ability to think. It is therefore of great interest for the other group to understand the differences of the other members, as this may lead to the group developing tensions hence conflicts in trying to solve out problems.

Bibliography

Sarbaugh, L.E.1988. Intercultural Communication Transaction Publisher

Jandt, F.E. 2004. Intercultural Communication: A Global Reader. SAGE

Cox, T and Beale, R.1997. Developing Competency to Manage Diversity: Berrett-Koehler

Publishers Series

Shapiro, D.L, Young Von Glinow, M.A and Lap-Chiu Cheng, J. 2005: Managing Multinational

Teams: Global Perspectives. Emerald Group Publishing

Mooji, M. 2009. Global Marketing and Advertising: Understanding Cultural Paradoxes.

SAGE Publishers.

Hopkins, B. 2009. Cultural Differences and Improving Performance: How Values and Beliefs

Influence Organizational Performance. Gower Publishing, Ltd.

Matsumoto, D. R. 2001. The handbook of culture & psychology. Oxford University Press, US

Clyne, M. 1996. Cultural Communication at Work: Cultural Values in Discourse:

Cambridge University Press

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