The paper "Overview of Interpersonal Communication" is a perfect example of business coursework. Communication is one of the main ways whereby individuals affect one another and therefore it is important to understand effective interpersonal communication. Interpersonal communication widely lies at the junction of people cultural understanding and thus it’ s an important ingredient in enhancing good relationships (Burkill et al 2000). Key elements defined in interpersonal communications are; the receiver, source, message, noise, feedback and context. These elements are best described in the interactive model. The source in this model is defined as the individual with thought and wants to express the thought to another person.
Here, thinking of the best way to express the idea is referred to as encoding. Encoding is a process of putting one thought and ideas into either verbal or non-verbal cues. The process of encoding can be linked to the intentional act of thinking about one’ s goals and the best way to meet these goals through communication (Chant et al, 2002). The interactive model outline receiver as another element of interpersonal communication. Here, the receiver is defined as the individual who listens to the message.
The receiver is largely involved in decoding the message. Decoding can be defined as the process interpreting as well as evaluating the sender message. Making sense of the message that has been sent can be termed to be effective decoding. The message is another element described in the interactive model. Message can be transmitted using verbal or non-verbal cues. The non-verbal message is communicated through body language, facial expression and tone of voice gestures. Non-verbal communication plays an important role in that it can be used to convey additional information about the message been spoken.
Additionally, non-verbal communication reveals the sender attitude which normally underlies the content of speech (Greco et al 2002). Both verbal and non-verbal message is communicated to the receiver through a certain channel. Channel is defined as the pathway that the message from the sender travel and it normally entails, sight/visual, tactile/touch, auditory/hearing and small/olfactory. The interactive model defines noise as an element of interpersonal communication. Noise is defined as anything that interferes with the process of communication (Guirdham, 2002).
Noise can be physical such as low flying jet. Additionally, noise can be non-physical such as inappropriate body language. Feedback is another important interpersonal communication element defined as the verbal and non-verbal responses to the sender message. It is quite evident that without feedback communication is referred to be less effective. Feedback is important in the sense that it can seek additional information not forgetting interpretation on the sent message. Additionally, feedback allows the sender to adapt, regulate as well as repeat the message so as to significantly improve communication.
Finally, the model defines context the psychological, historical and physical environment (Hannah et al 2004). The model indicates that all communication takes place within a given context and these contexts affect how an individual communicates. It is quite evident that participants’ expectation, as well as the emotional climate of the interaction between the receiver and sender, will affect the communication. From the defined elements, the interactive model largely recognizes that communicators create as well as interpret the message within various personal fields of experience. The model signals that the more communicator field of experience overlap the more easily they can understand one another.
This model portrays a more sequential process between the sender and receiver. One of the disadvantages of the interactive model is the fact that it fails to capture the dynamic nature of interpersonal communication and the way it changes over a given period of time (Hargie and Dickson, 2004).
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