Essays on Key Elements of Interpersonal Communication Coursework

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The paper "Key Elements of Interpersonal Communication " is a great example of business coursework.   Interpersonal communication is the exchange of information feelings ideas and opinions between two or more people. Communication may be through simple verbal messages or complex non-verbal messages but it can only be meaningless if the receiver is not able to understand the message. It is therefore important for a message sender to ensure that the message is understandable to the receiver for meaning and intended purpose to be achieved (Wood, 2011). Key elements of interpersonal communication From the simple model of interpersonal communication, there emerge the following key elements of communication that make the interpersonal communication possible (Wood, 2011). The sender-the sender is the originator of the message.

He or she encodes the messages in a verbal or non-verbal form for the purposes of sending the intended message. The message-a message can be verbal or non-verbal in the form of facial expression or body posture. It may also be visual or a gesture only that it should be understandable and should convey the intended meaning for it to be a message.

A message is originated by the sender and received by the receiver. The channel-the channel is the medium used by the sender to send the message. For verbal communication, channels may include meetings, social conversations, written memos, emails and mediated communication through technological means. For non-verbal communication, channels include body language, behavior and visual objects. The receiver-the receiver receives the messages from the sender, decodes it, interprets it and provides feedback depending on how he or she understood the message. The feedback-a feedback is a confirmation that the message has been delivered to the receiver and what meaning or impression is made to the receiver. For successful interpersonal communication, the above mentioned key elements must be present.

Other elements are involved which may offer additional meaning to the message or influence effectiveness of the message in this basic model of interpersonal communication involving the sender, message and receiver. Factors impacting on the effectiveness of interpersonal communication Language barrier People may have different first languages, the implication is that communication may be entirely impossible between two parties or the encoding and decoding processes become difficult for the parties (Dainton & Zelley, 2005). Cultural background Culture is a people’ s way of doing things; it involves beliefs, norms behavior and other attributes that define different groups of people (Dainton & Zelley, 2005).

If people don’ t understand and accommodate the cultures of others they are communicating with, it may be a hindrance to effective communication. For example, in some cultures, women don’ t give orders, in others a common sign may mean an entirely different thing. Emotional intelligence By understanding the emotions of others we can be able to relate with them effectively to achieve effectiveness in interpersonal communication (Dainton & Zelley, 2005). Technology Technology has greatly enhanced how people communicate.

It can be used to improve the speed on long-distance interpersonal communication. Incapacitated technology may also be an impediment to effective interpersonal communication (Dainton & Zelley, 2005). Principles of interpersonal communication Interpersonal communication is inescapable- we cannot avoid communicating if at all we want to go about our business while around others. It is only through communication that thoughts, feelings and information can be exchanged (Bambacas & Patrickson, 2008).

References

Bambacas, M., & Patrickson, M. (2008). Interpersonal communication skills that enhance organisational commitment. Journal of Communication Management , 12 (1), 51-72.

Blundel, R. (2004). effective Organisational communication: Perspectives, Principles and Practices. London: Prentice Hall.

Brotherton, B. (1999). Towards a definitive view of the nature of hospitality and hospitality management. International Journal of Contemporary Hospitality Management , 11 (4), 165-173.

Clampitt, P. (2001). Communicating for Managerial Effectiveness (2 ed.). Thousand Oaks: Sage.

Dainton, M., & Zelley, D. (2005). Applying Communication Theory for Professional Life. Sage.

Kelly, D. (2000). Using vision to improve organisational communication. Leadership and Organisational Development Journal , 21 (2), 92-101.

Peng, W., & Litteljohn, D. (2001). Organisational communication and strategy implementation -a primary inquiry. International Journal of Contemporary hospitality , 13 (7), 360-363.

Penley, E., & Hawkins, B. (1985). Studying interpersonal communication in organizations: a leadership application. Academy of Management Journal , 28 (2), 309-26.

Wood, J. (2011). Interpersonal Communication: Everyday Encounters. C;engage Learning.

Yamaguchi, I. (2005). Effective interpersonal communication in Japanese companies under performance-based personnel practices. Corporate Communications: An International Journal , 10 (2), 139-155.

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