The paper "Change of Organization Culture " is a good example of management coursework. For an organization to be considered successful, it must have a good organization culture which in turn will determine the level of success to which the organization goes. A good organizational culture is one that helps all the supervisors and employees as well as other stakeholders of the organization run the organization together in harmony. A good organizational culture is of benefit to each member of the organization regardless of their position in the organization.
If any group of employees feels marginalized, then the culture could be improved. A good organizational culture is able to maximize employees' creative ideas and strategies. However, on joining Ultimate health care services last month, this was not the case. I observed that the organization has a very weak organizational culture. The current organization culture lacks most of the below characteristics which characterize good organizational culture. Innovation and risk-taking- The current culture does not encourage innovation and risk-taking among employees Attention to details – The current culture does not encourage attention to details by employees Change – The organization culture encourages the maintenance of the status quo and as such, there has been very little improvement as far as quality is concerned as employees are always resistant to change. As a result, the organization has nothing to show its customers.
Customers complain of poor services and the organization is almost running at a loss (Quinn, 2001). It is as a result of this that I have thought it wise that ultimate health services Ltd should implement a quality-oriented culture. Quality is therefore what we will be known for. Change of organization culture Organizational culture `is the pattern of shared basic assumptions invented, discovered, or developed by the organization as it learned how to cope with its problems of external adaption and internal integration.
The assumptions have worked well enough to be enrolled and valued to be taught to new members as the correct way of doing things and as a way of life in the organization (Welber, 2007). In other words, it is the specific collection of values and norms shared by people and groups in the organization and which control the way they interact with one another and stakeholders outside the organization. Organizational culture, therefore, includes the laid down organizational policies that control workers’ behavior and include such things as time, resources, official hours, regulations, etc which help in the smooth running of the Companies operations.
Therefore without organization culture, there will be a calamity, stagnancy, confusion, and a general state of backwardness. For the organization culture to be acceptable, it must help the company/organization in achieving its goals and objectives (Cameron, 2008). However, if the organization structure does not serve its purpose, then it has to be changed.
In our case, our organizational structure’ s culture does not help in achieving our objectives and hence the need to change it. Need for a Quality driven Organization culture My organization’ s need to implement a quality-driven culture is necessitated by the fact that while the cost of our services may be forgotten, the quality of our services will be remembered forever. Quality is what will describe the attributes of our products. I recognize that the process of delivering quality products to the consumer plays a vital role in our organization's success.
Furthermore, our survival in the market will depend on the quality of our products (Mason, 2009). It is worth recognizing that for the end product to be of quality, the entire processes which create the product, as well as our organization's way of life, must be of high quality. This will require implementing a quality-driven culture. It will, therefore, be incumbent upon me as well as other executives in the organization to work together and set the stage and create the necessary climate to inculcate a quality culture in the entire organization.