Essays on Multicultural Organization, Difference between Customer-Driven and Quality-Driven Organizations Assignment

Download full paperFile format: .doc, available for editing

The paper “ Multicultural Organization, Difference between Customer-Driven and Quality-Driven Organizations” is an actual example of the assignment on management. The general environment encompasses all the conditions underlying an organization’ s external environment as described by Schermerhorn, et al. (2011). The general environment of an organization plays a significant role in determining the threats and opportunities an organization faces and as a result, influence the type of strategies an organization uses to manage the threats and risks that exist in the general environment and to capitalize on the opportunities generated by the general environment and in so doing, enhancing its competitive advantage (Kefalas, 1981). There are major elements of an organization’ s general environment that includes economic conditions, which entails the overall state of the economy in relation to economic performance indicators such as the rate of inflation, gross domestic products, levels of unemployment, and levels of income and currency exchange rates among others (Kefalas, 1981).

According to (Schermerhorn et al. 2011) there are sociocultural conditions that entail the overall state of the existing social ideals on issues such as educational patterns and social institutions, demographic profiles, and human rights.

In addition, there is the element of political-legal conditions that encompass legislation and government regulations and policies and the overall state of the existing agenda, goals, and philosophy of the leading political party (Schermerhorn et al. , 2011). Other than these three major elements, there is a technological condition, which entails the general state of availability and growth of technology and scientific evolvement and natural environment conditions that constitutes the overall state of nature and natural ecology that encompass rates of concern people have about nature conveyed through environmentalism (Schermerhorn et al. , 2011). I think that the economic conditions, natural environment, and political-legal conditions are the most challenging for businesses today.

This is because; it is difficult for a modern organization to function effectively in unstable economic environments.

References

Schermerhorn J, Davidson P, Poole D, Simon A, Woods P and Chau SL. 2011. Management Foundations and Applications. Sidney: John Wiley & Sons.

Kefalas, A. G. 1981. Analyzing changes in the external business environment. Strategy & Leadership, Vol. 9, No.4, pp.26 – 46.

Schermerhorn J, Davidson P, Poole D, Simon A, Woods P and Chau SL. 2011. Management Foundations and Applications. Sidney: John Wiley & Sons.

Feargal, Q. 1996. Becoming a customer-driven organization: three key questions. Managing Service Quality, Vol. 6, No. 6, pp. 6-11, ISSN 0960-4529.

Schermerhorn J, Davidson P, Poole D, Simon A, Woods P and Chau SL. 2011. Management Foundations and Applications. Sidney: John Wiley & Sons.

Steven, H. A., Barbara, S. & David, E. 1998. The management of multicultural group conflict. Team Performance Management, Vol. 4 No. 5, pp.211 – 234.

Schermerhorn J, Davidson P, Poole D, Simon A, Woods P and Chau SL. 2011. Management Foundations and Applications. Sidney: John Wiley & Sons.

Mary L. V. 2002. Glass Ceiling and Asian Americans: The New Face of Workplace Barriers. Journal of Organizational Change Management, Vol. 15 No. 2, pp.202 – 209.

Schermerhorn J, Davidson P, Poole D, Simon A, Woods P and Chau SL. 2011. Management Foundations and Applications. Sidney: John Wiley & Sons.

Seyed-Mahmoud A. 2004. Managing workforce diversity as an essential resource for improving organizational performance. International Journal of Productivity and Performance Management, Vol. 53 No. 6, pp.521 – 531.

Download full paperFile format: .doc, available for editing
Contact Us