Essays on IS Assignment

Download full paperFile format: .doc, available for editing

Table of contentsIntroduction…………………………………………………. .3Envisaged System Stakeholders……………………………. .4Current System………………………………………………. 5Problem definition……………………………………………6Scope…………………………………………………………. .6Support soft System features……………………. .…………. 6Envisaged support soft constraints……………. .…………. ..8 System feasibility……………………………………………. .9Support soft business benefits………………………………. 10Recommendations and conversions…………………. ..11References………………………………………………. 13DuIntroductionDu is a new telecommunication company mainly based in UAE that offers fixed and mobile telephony, broadband connectivity, and IPTV services to individuals, homes and businesses. The company has approximately 3 million active users and they have close to 2000 full time staff that are working to enhance and expand their bouquet of service offerings. Over 50% of its senior management team are UAE national and the organizations is as committed as ever to ensure that they are providing fulfilling opportunities for top talent in a modern cosmopolitan working environment. As part of its business strategy, the company has now partnered with Vodafone in which they have agreed on an exclusive non-equity strategic partnership which will assist both the companies to serve the needs of their respective clients in UAE.

This means Du customers are now going to access Vodafone’s range of services and devices while at the same time drawing on Vodafone’s experience in roaming, enterprise customer relationships and global sourcing. This partnership is expected to bring to Du customers enhanced voice and data roaming access across 67 nationalities where Vodafone is already operating and access to Vodafone’s future devices and services. Vodafone’s customers are also likely to benefit from these partnership by extensive coverage while roaming within the UAE and also enjoy Vodafone’s services which are available within their home networks which is mainly due to Du’s state of the art 3G network (Du, 2010)The company has a vision of a world where peoples reach is not limited by matter or distance, but a world where people effortlessly stay in touch with family and friends, a world where organizations of all sizes can easily reach new markets without the limitation of distance and travel.

It also has a mission of extending peoples reach. And they aim to achieve this by developing advanced networks that will enable people to develop, learn and grow With the organizations vision, mission and business strategy in the increasingly competitive telecommunications landscape, they have realized that they need to enhance their technological offering and this is likely to be performed by a support soft system. Envisaged System Stakeholders A modern integrated support soft system is a component of organizational improvement strategy that is mainly focused around its clients.

Some of the specific stakeholders that may be affiliated to a support soft system may include: The business owners/Shareholders: To this group of people some of the benefits likely to be realized by the implementation of a support soft system may include: Increased net profitability with reduced operating cost. A system that scales to growing business needs. Enhanced ability to improve on the business that is client focused. Sales & Marketing Manger: They are likely to benefit from the system byThe ability to view sales opportunities Shorter sales cycles that translates to improved sales efficiencyThe ability to recruit new sales staffA higher lead to close ratios

Download full paperFile format: .doc, available for editing
Contact Us